ok, just got to know little nuisance being a new cardholder for PBB VS.

1) You only get your first statement when a complete cycle completed.

e.g.
I got my card on end-April, hence statement date set on th 4th (T+0).
I expect to receive statement on 5 May (T+1day), but till now dont have.
Called CS. CS verified that i will only get my 1st statement on 5 June.
Reason is my Day 1 (end-April) --> 4 May is not a full statement month, hence it will be combined to 4 June instead (system generate statement when full statement month completed, which is between 5 May --> 4 June)

2) It seems first cashback will be prorated as well. Not RM50. As told by CS lah. 

Annoyed with this because i've maxed RM883 spending before 4 May, expecting to get full cb on 5 May  But, CS said i wont get full RM50 since it wasn't a full statement month.

this one, to confirm later on 4 June later. see next point.

3) By 4 June statement, it would consists of ~1.5months unbilled transactions. I asked CS if i would get prorated CB (Apr) + full CB (May)? CS said No, because CB based on statement cycle, of which my actual statement only starts on 4 June.

this one also, to confirm on 4 June whether i will get >RM50 cb or max RM50 cb. 
i wonder if PBB's billing system is that smart/intelligent to split the cb calculation. 

lol mine already 1.6k and was waiting 1st statement until something wasn't right. then called CS only to find out this.

exaxtly,  this will be 1 time nuisance.

i already know the statement date from the letter delivered with the card itself. 

problem is, 1st statement only generated after a full complete cycle. so, 1st cycle will always be partial, and u need to wait until next cycle to get your 1st statement.

e.g.

Statement Date: 4th of the month

Approval Date: 24 April 2016
1st Cycle: 4 May 2016 <-- no statement because of incomplete cycle (partial)
2nd Cycle: 4 Jun 2016 <-- 1st statement will be generated, but will consists of ALL transactions from 24 April --> 4 June.
nope, never encountered from mbb, rhb, hlb, and cimb.  they all generate 1st statement exactly on the statement date, regardless of complete/incomplete cycle.

didnt get my first stmt this month so called up and ask PBB . Told me for new cards they will only bill Apr & May  spending in June. So I asked about the 6% rebates. She said will only be entitled to one time rebate of Rm50. Dang, I already fulfilled RM833 x 2 leh.... 

First time heard of such things . Anyone can shed some light ?

i found out the same as well.

also have spent 1.6k for both April statement month (partial) and May (full). based on CS, expected to get RM50 cb only.

actually i recall something like that but already buried in v1

Thanks. So busy these days , I didnt read the past pages. Macam ini pun ada, after holding credit cards over the years ... never came across anything like this. Lesson worth RM50 learnt

i found out the same as well.

also have spent 1.6k for both April statement month (partial) and May (full). based on CS, expected to get RM50 cb only.

mean only can swipe 833 x1 before the statement is ready?

Received new PBB VS card which is to replace my existing one.

This time need to provide our desired PIN to activate the card via IVR, purpose is to comply with pin-and-pay security protection.  See www.pinandpay.com.my for details.

uobpayonline

dont use posonline as there will be 2% fee of the paid amount and 6% gst ontop of the 2% amount

How about paying unifi via Jompay?

i found out the same as well.

also have spent 1.6k for both April statement month (partial) and May (full). based on CS, expected to get RM50 cb only.

If you perform BT on that period, it's something very nice coz u get to delay payment on your 1st BT installment for another 1 month. Lolz

You guys use Posonline or Payonline for utility bills such as Unifi, TNB, etc?  Both also give 6%?

seems like it.

1st statement only be generated if full statement month. hence, the moment you get the card, that particular statement month is actually partial, hence no statement, so no cb.

mean only can swipe 833 x1 before the statement is ready?

Had the same issue when I first got my card last year.  My first statement only came after ~ 1.5 months where I had exceeded the RM60 (it was the monthly cap back then) cash back.  I did write in to complain mentioning that I would have gotten higher cash back should they issue the statement for the partial month, and PBB credited the cash back amount I disputed.

No harm to give it a try!

good one! 

can share the content of the complaint (minus personal info)? We'll use it as template to dispute with PBB 

fyi michaelho

attached is my complain through email to PBB customer service in July last year, and I got my cash back credited on Jul 28

good one! 

can share the content of the complaint (minus personal info)? We'll use it as template to dispute with PBB 

fyi michaelho

attached is my complain through email to PBB customer service in July last year, and I got my cash back credited on Jul 28