this is confusing. The main website says no, but FAQ says yes and consultant on 123 says yes.
which is which now?
change from #hotlink to FAST hotlink
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 Dec 28 2015, 12:48 AM, updated 10y ago
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Dec 28 2015, 01:02 AM
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QUOTE(matrix88 @ Dec 28 2015, 01:00 AM) can you explain what you are referring? you make others more confused! Sorry for not being clear. Perhaps typing too fast. Its in the title actually. Can a change from #hotlink to the new hotlink FAST plan be made? Main hotlink website says not applicable. http://www.hotlink.com.my/en/plans/fast.html FAQs library in the hotlink website says can be done. http://www.hotlink.com.my/en/support/faq-l...y/internet.html Spoke to a consultant on 123 says can be done. So which is which? This post has been edited by kslian: Dec 28 2015, 01:08 AM |
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Dec 28 2015, 07:00 PM
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QUOTE(RDoe @ Dec 28 2015, 02:11 PM) From your first link, compare the points under the Internet Passes and those under the Plan Upgrade steps: Thank you. hence the confusion on my part as I want to upgrade a #hotlink WM plan I guess.Not applicable for Tablet Plan, #Hotlink, #Hotlink EC/EM, Hotlink2.0 EC/EM, #Hotlink Super IDD and Not applicable for Tablet Plan, #Hotlink EC/EM & Hotlink2.0 EC/EM #Hotlink Super IDD Is your plan just #Hotlink or #Hotlink EC/EM? I understand #Hotlink can upgrade, but #Hotlink EC/EM cannot. These are 2 different plans. For upgrading, you should be looking at the Red one, and #Hotlink is not in the list of exceptions. Spoke to a consultant on 123 again, and he clarified that #hotlink WM plan can be upgraded but not #hotlink EC/EM plans... |
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