Dec 28 2015, 02:11 PM
QUOTE(kslian @ Dec 28 2015, 01:02 AM)
Sorry for not being clear. Perhaps typing too fast. Its in the title actually.
Can a change from #hotlink to the new hotlink FAST plan be made?
Main hotlink website says not applicable. http://www.hotlink.com.my/en/plans/fast.html
FAQs library in the hotlink website says can be done. http://www.hotlink.com.my/en/support/faq-l...y/internet.html
Spoke to a consultant on 123 says can be done.
So which is which?
From your first link, compare the points under the Internet Passes and those under the Plan Upgrade steps:Can a change from #hotlink to the new hotlink FAST plan be made?
Main hotlink website says not applicable. http://www.hotlink.com.my/en/plans/fast.html
FAQs library in the hotlink website says can be done. http://www.hotlink.com.my/en/support/faq-l...y/internet.html
Spoke to a consultant on 123 says can be done.
So which is which?
Not applicable for Tablet Plan, #Hotlink, #Hotlink EC/EM, Hotlink2.0 EC/EM, #Hotlink Super IDD
and
Not applicable for Tablet Plan, #Hotlink EC/EM & Hotlink2.0 EC/EM #Hotlink Super IDD
Is your plan just #Hotlink or #Hotlink EC/EM? I understand #Hotlink can upgrade, but #Hotlink EC/EM cannot. These are 2 different plans.
For upgrading, you should be looking at the Red one, and #Hotlink is not in the list of exceptions.
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