I am flying Xiamen Airline MF875 from Tianjin Airport to KLIA. Flight information shows the MF875 departed from Tianjin Airport (Fig 1) and arrived KLIA (Fig 2). However, 13 passengers including myself have not arrived. Why? Two MF875 planes are in the sky at the same time. Another plane took off from Fuzhou (Fig. 3). Please advices on,
1) Safety issue – Is that allow this kind of cheating? Flight number is unique. How can 2 MF875 appeared in the sky at the same time. Luckily, not being shot down. Pilot has responsibilities also.
2) No alternative flight arrangement – Xiamen Airline plan all these and did not provide alternative flight. My case is emergency case.
3) No compensation – Xiamen airline decline compensation for one day delay.
4) Decline any written clarification – I phone customer services and Xiamen Airline decline any written clarification of the issue.
Bless my safe flight tomorrow and please kindly advices. Thanks!
Lam
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Dec 27 2015, 04:38 AM, updated 10y ago
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