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 LTE-A, not detected

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TSfkinmeng
post Dec 20 2015, 12:56 PM, updated 10y ago

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I'm using a smartphone capable of LTE-A but somehow, i can never connect to it, even at sunway pyramid which is the place with the "fastest speed" according to maxis website.

so, is this a scam from maxis? what's the point of announcing but not being able to deliver?
TSfkinmeng
post Dec 20 2015, 05:17 PM

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QUOTE(Maxis @ Dec 20 2015, 03:07 PM)
Hi fkinmeng,

Is your SIM card is 4G SIM card? If it is not, you may walk into any nearest Maxis Centre to get new SIM card replacement and test again on the network performance.

Thank you
*
yes my sim card is 4G sim. i really doubt the speed stated on maxis website for sunway pyramid, average speed above 100mbps. sleep.gif
TSfkinmeng
post Dec 20 2015, 08:52 PM

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QUOTE(matrix88 @ Dec 20 2015, 05:19 PM)
what phone are you using?
*
huawei honor 6.

QUOTE(Maxis @ Dec 20 2015, 08:34 PM)
Hi fkinmeng,

May we know, what is the speed you received in average once you preform the speed test at Sunway Pyramid?
You did the test indoor or outdoor?

Thank you
*
did test indoor, 5mbps by using speedof.me
TSfkinmeng
post Dec 20 2015, 08:57 PM

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QUOTE(dexeric @ Dec 20 2015, 08:54 PM)
Honor 6 need to enable lte cat6 have you try that?
*
already, but nothing also. speedtest also low speed. doh.gif
TSfkinmeng
post Dec 20 2015, 09:01 PM

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QUOTE(dexeric @ Dec 20 2015, 08:57 PM)
Ic ... ok

Then i have no clues
*
you managed to connect to LTE-A with maxis?

 

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