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 Hotlink FAST

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#Hotlink
post Jan 8 2016, 04:44 PM

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QUOTE(alicia-l @ Jan 8 2016, 04:34 PM)
Dear Hotlink,

Please consider to have a sim pack combination of 365 days validity and tablet plan.

For example offer us 365 validity with 3GB data for RM100.00

Since there's a lot customer who don't use internet much is more then enough for us.

TQ
*
Hi alicia-l,

We do offer validity 90/365 service for our latest prepaid plan - Hotlink Fast wherein you can subscribe it via *100*6#.

However, we do like your suggestion and we shall highlight it to our relevant team flex.gif

Thank you
sillyboy
post Jan 13 2016, 12:13 PM

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QUOTE(#Hotlink @ Dec 18 2015, 10:46 AM)
Hi JuneResources,

Yes you are correct, there will be no pay-per-use data charges on this plan to prevent accidental usages by customers. All internet will be hard-stopped if you do not have any active FAST Internet Pass. In other words, you cannot connect to internet at all without an active Fast Internet Pass even you have turned on your mobile data.

Thank you
*
"In other words, you cannot connect to internet at all without an active Fast Internet Pass even you have turned on your mobile data. "

But in your FAQ, you have this:

Q: I have finished 100% of my 2GB quota from RM30 2GB pass. Can I still continue surfing? What are the charges incurred?

A: You may continue surfing at no charge at reduced internet speed until your pass renews. To unlock your speed, purchase a FAST Internet Add-on from Hotlink RED App or dial *100# > FAST Internet Add-ons.


Hotlink Fast FAQ


Does it mean I still use internet at reduced speed even though my Fast pass expired or quota finished?
RDoe
post Jan 13 2016, 01:53 PM

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QUOTE(sillyboy @ Jan 13 2016, 12:13 PM)
"In other words, you cannot connect to internet at all without an active Fast Internet Pass even you have turned on your mobile data. "

But in your FAQ, you have this:

Q: I have finished 100% of my 2GB quota from RM30 2GB pass. Can I still continue surfing? What are the charges incurred?

A: You may continue surfing at no charge at reduced internet speed until your pass renews. To unlock your speed, purchase a FAST Internet Add-on from Hotlink RED App or dial *100# > FAST Internet Add-ons.
Hotlink Fast FAQ
Does it mean I still use internet at reduced speed even though my Fast pass expired or quota finished?
*
The Q&A refers that you can continue to surf (but at reduced speed) although your quota is finished BUT your FAST pass has still not expired. Like when you've a 30-day internet pass, and you've used up your quota on Day 20.

This new Hotlink FAST plan works in such a way that you'll not be able to surf at all, if you don't subscribe to any internet pass. In other words, you'll not have the risk of being charged for PPU internet.

So to your question:
Quota finished but FAST pass not expired - Yes, still can use internet at reduced speed.
FAST pass expired, whether quota finished or not - No, cannot use internet at all.

Hope the above helps somewhat. smile.gif

#Hotlink
post Jan 13 2016, 03:27 PM

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QUOTE(RDoe @ Jan 13 2016, 01:53 PM)
The Q&A refers that you can continue to surf (but at reduced speed) although your quota is finished BUT your FAST pass has still not expired. Like when you've a 30-day internet pass, and you've used up your quota on Day 20.

This new Hotlink FAST plan works in such a way that you'll not be able to surf at all, if you don't subscribe to any internet pass. In other words, you'll not have the risk of being charged for PPU internet.

So to your question:
Quota finished but FAST pass not expired - Yes, still can use internet at reduced speed.
FAST pass expired, whether quota finished or not - No, cannot use internet at all.

Hope the above helps somewhat. smile.gif
*
rclxms.gif rclxms.gif rclxms.gif
sillyboy
post Jan 15 2016, 12:51 PM

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QUOTE(RDoe @ Jan 13 2016, 01:53 PM)
The Q&A refers that you can continue to surf (but at reduced speed) although your quota is finished BUT your FAST pass has still not expired. Like when you've a 30-day internet pass, and you've used up your quota on Day 20.

This new Hotlink FAST plan works in such a way that you'll not be able to surf at all, if you don't subscribe to any internet pass. In other words, you'll not have the risk of being charged for PPU internet.

So to your question:
Quota finished but FAST pass not expired - Yes, still can use internet at reduced speed.
FAST pass expired, whether quota finished or not - No, cannot use internet at all.

Hope the above helps somewhat. smile.gif
*
That makes perfect sense now! rclxms.gif
Thank you!
aku_dia
post Jan 18 2016, 01:00 AM

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hai
just 1 question..
on my old youth club sim i can use fb plan and get spotify(rm30)..
can this new fast sim got same plan like previous sim?
#Hotlink
post Jan 18 2016, 11:27 AM

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QUOTE(aku_dia @ Jan 18 2016, 01:00 AM)
hai
just 1 question..
on my old youth club sim i can use fb plan and get spotify(rm30)..
can this new fast sim got same plan like previous sim?
*
Hi aku_dia,

With Hotlink FAST, you need to subscribe to a FAST Internet pass in order for you to be able to use the internet. You also eligible to enjoy a free Spotify subscription when you subscribe FAST data plan. Further info you may refer http://www.hotlink.com.my/en/plans/fast.html

Thank You

nanan75
post Jan 23 2016, 11:59 AM

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if i chose the 360days validity, there is no need to top up rm30/48 monthly for internet access rite? I just want the number to be active for 1year.
#Hotlink
post Jan 23 2016, 03:53 PM

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QUOTE(nanan75 @ Jan 23 2016, 11:59 AM)
if i chose the 360days validity, there is no need to top up rm30/48 monthly for internet access rite?  I just want the number to be active for 1year.
*
Hi nanan75,

You may migrate to Hotlink Fast or purchase a new SIM pack of Hotlink Fast to subscribe the validity 90/365 service.

For the mobile internet access, it will depends on your preference. If your main concern is to keep the mobile number active, you may choose not to purchase the mobile internet pass.

If you have purchase the pass, you may cancel its auto renewal via *100#.

Thank you
nanan75
post Jan 25 2016, 06:48 PM

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QUOTE(#Hotlink @ Jan 23 2016, 03:53 PM)
Hi nanan75,

You may migrate to Hotlink Fast or purchase a new SIM pack of Hotlink Fast to subscribe the validity 90/365 service.

For the mobile internet access, it will depends on your preference. If your main concern is to keep the mobile number active, you may choose not to purchase the mobile internet pass.

If you have purchase the pass, you may cancel its auto renewal via *100#.

Thank you
*
Thanks for the reply. If i take the rm48 4gb plan, minimum monthly "commitment" is rm48 + rm30 right? With the rm30 being minimum credit for voice, sms, etc valid for 30days.
#Hotlink
post Jan 25 2016, 09:54 PM

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QUOTE(nanan75 @ Jan 25 2016, 06:48 PM)
Thanks for the reply.  If i take the rm48 4gb plan, minimum monthly "commitment" is rm48 + rm30 right?  With the rm30 being minimum credit for voice, sms, etc valid for 30days.
*
Hi nanan75,

Yes, exactly, you're right. Further info, may refer FAQ which available via Hotlink Fast.

TQ

V3000
post Jan 29 2016, 01:18 PM

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Dear #Hotlink..

Please bring Facebook plan to Hotlink Fast.. please please please... sad.gif
#Hotlink
post Jan 29 2016, 11:00 PM

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QUOTE(V3000 @ Jan 29 2016, 01:18 PM)
Dear #Hotlink..

Please bring Facebook plan to Hotlink Fast.. please please please... sad.gif
*
Hi V3000,

We appreciate your feedback and rest assured this will be shared with the department concerned for future consideration and improvement. thumbup.gif

Thank you
V3000
post Jan 30 2016, 03:53 PM

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Thanks a lot #Hotlink! Love you guys!! <3
mouldybread
post Feb 1 2016, 03:29 PM

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hi, just want to ask about share top ups.
the validity of #hotlink is not affected if i shared credits
how about this fast plan? does the validity get extended?
thanks
mouldybread
post Feb 2 2016, 03:52 PM

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any response #hotlink?

thanks
Maxis
post Feb 2 2016, 04:22 PM

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QUOTE(mouldybread @ Feb 1 2016, 03:29 PM)
hi, just want to ask about share top ups.
the validity of #hotlink is not affected if i shared credits
how about this fast plan? does the validity get extended?
thanks
*
Hi,

Pls be advised the validity will be extended. TQ
kit2
post Feb 4 2016, 07:36 PM

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QUOTE(hinamoriamu @ Dec 16 2015, 11:20 PM)
I und that 4G will auto get an IP and might cause data roaming charge even the data and data roaming is off from our device side, is that true?
*
this is very true. i got slapped with data roaming charges while transiting in hk, although both mobile data and data roaming were turned off on my iphone.

if you want to use voice and sms when overseas, it is safer to put the sim card in a 2g phone.
hashtag2016
post Feb 6 2016, 02:18 AM

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Hi ,may I know if this FAST plan working correctly on 3G h/p ?
i heard sb said that ,only 4G h/p can use this plan ?? is it true?

I only need the 3G and hotlink365 working correctly with this plan,is it possible? (i knew the 3G quota is tiny with FAST plan, but previous plan #hotlink ,is sxck with its validity . and actually i use wifi most of the time)

p/s: this is my first post. rclxms.gif

This post has been edited by hashtag2016: Feb 6 2016, 02:19 AM
V3000
post Feb 6 2016, 09:46 AM

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If you use Hotlink Fast with your 3G phone , you'll only enjoy 1gb of Fast data with RM30.

Weird plan from Maxis.. :/

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