Hi,

Today my Samsung Note 3 keep poping up Easy Access Please Wait, its non stop and annoying.. I cant even operate my phone most of the time.

My account no 1563867959

Hi Red^Dave,

Are you able to provide the screenshot of the concern for further assistance?

Thank you

Hi Maxis,

Today my phone also always pop up the EasyAccess, very annoying.

My phone is LG G3 D858HK, used maxis postpaid around 5months+ dont such issue until today facing this issue.

My Phone number is 017647xxxx . Please refer to my screenshot attached as below.



Thank you
=======
mobile number edited

This post has been edited by Maxis: Dec 16 2015, 09:22 AM

=PMed=

same here ..just port in also from digi ..keep on popping up ..

-PMed-

will replace sim..maybe sim card faulty/issue

Hi, same here on my note 4...... been 2 days.....tried restarting the phone/removing the sim.......unable to use my phone...please help

Hi anil1328,

Please check your PM

Thank you

Hi, I also have that issue too recently. I tried to change my SIM card to another phone, the EasyAccess message keep popping up also

This post has been edited by aritaro: Dec 19 2015, 02:38 PM

-PMed-

I also having the same problem

Your problem solved already?

Yes, i have the same problem too. Easy access message keep poping up. Help! 😁

Hi hafizul88 & awalpriyono,

Have either of you try to get a new SIM card at any Maxis Centre?

Kindly revert back to us if the issue persist.

Thank you

Nope. But I just received this new sim card on last Monday

Hi hafizul88,

Kindly provide your mobile number under PM section for further checking.

Thank you

Done

I have already PM you

i having the same issue also

--PMed--

Hi Maxis,

I also getting the same issues which keep pop out EasyAccess layout and I was using Xiaomi 3 model.

Hope can help me maxis. Tq




Attached thumbnail(s)

Hi Elliotpan,

Have you try to get a new SIM card at any Maxis Centre or MEPS and try whether the issue still persist?

Thank you

Might be device or SIM issue. Had that problem but solved when my SIM was changed. Problem is I also changed my phone, so not sure which solved it.