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Credit Cards CIMB Bank Credit Cards v4
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remnesh
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 Feb 3 2016, 05:58 PM
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New Member
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Has anyone received welcome bonus of RM70 upon signing up for Cash Rebate Platinum card recently when they had the promotion? I applied during that time buy could not upload my documents online.
I emailed them the documents and now they saying I am not entitled for it cause I didnt upload it online. I tried so many times, different pc, different browser, different format of docs and size yet I couldnt.
Seems like they disable the uploading function on purpose.
This post has been edited by remnesh: Feb 3 2016, 06:03 PM
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remnesh
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Feb 4 2016, 10:22 AM
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New Member
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QUOTE(Human Nature @ Feb 3 2016, 06:11 PM) the docs that you emailed to them, is it inclusive of the application form? No, not the application form. Just gave them my reference number from my online application. I didnt get any reply from them but later on I saw my application was approved at CIMBCLICKS and I got the card within a week. |
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remnesh
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Feb 4 2016, 10:24 AM
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New Member
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QUOTE(alexwsk @ Feb 3 2016, 09:32 PM) when did you apply? i also applied mine on oct last yr till now still nothing Added: I just composed an email over cimbclicks, see what is their response I was told over the phone that i will still get the RM70 by emailing the documents to them (no application form in the email) I think I'm going to do the same. Will email them regarding this. I called CS but they said I'm not entitled cause my transactions wasn't 'captured' by the system. Which email did u write to? |
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remnesh
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Feb 4 2016, 10:41 AM
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New Member
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QUOTE(Human Nature @ Feb 4 2016, 10:30 AM) Then you got a case. You may use the email below. cardcentre@cimb.com Great! Thank you |
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remnesh
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Feb 23 2016, 10:12 AM
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New Member
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QUOTE(LightningZERO @ Feb 10 2016, 11:26 AM) Hi there, any update on your welcome bonus? Just now I made a call and the CS had no idea what is the welcome bonus about. After some waiting, she said that I didn't submit the document to them on time while in fact I replied to the application email within an hour after receiving the application confirmation. Are we supposed to submit the documents through cimbclicks? Damn this sucks After like 3 weeks CIMB responded to my email. They called me today morning and mentioned their management approved my welcome bonus and will be credited in my next statement. Yay! |
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