Hi Guys,

CIMB Cash Rebate Platinum CC user here.

Wanna ask, the advertisement / Website got show that pay TNB Bill using this card (via standing instruction) will get 2% cash rebate.

The question is...... how we gonna set this ?

I went to CIMB Clicks , Pay Bill --> Register AutoPay --> Choose my credit card --> Choose the Vendor List (NO TNB inside)

then i email CIMB Centre, they reply : Some bill cannot be pay by using Credit Card No matter Auto Pay or Manual Pay (I think they did not fully read my email properly as i mention CIMB website got mention using CIMB CR CC to pay TNB via standing instruction will get 2% Cash Rebate)

Then... i call CIMB Card Centre , the card centre operator told me went to CIMB Branch to fill in the form , sign and submit....

Then goto CIMB Bank (branch), the customer service told me , operator are young, donno about this and that. Give me another number to call as the branch do not have that form to fill........

Then i back office, i call that number. Ish.... wrong department, is a Debit Card Promo department...

at the end call back Card Centre..... explain again and again....

then ask me goto TNB there sign up Auto Pay and use that card to pay and I will get the 2%

BUT.... i goto TNB website.... pay bill section...... CIMB Cannot pay TNB Bill via Credit Card...only via Saving / Current Account....


Ish.... .... any user pay their TNB Bill using this card and get the 2% rebate???

Normal manual pay no cash rebate of course.

The site show is via standing instruction.