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Credit Cards CIMB Bank Credit Cards v4

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LaiN87
post Jun 5 2016, 04:02 PM

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Guys, do you have problems having Financial Charges from CIMB Cash Rebate when you pay the statement amount minus cash rebate amount?

I just realize it in my this month statement and I dated back all the way until June15 there's at least 5 financial charges that I didn't notice before. And they are not consistent sometime they charge sometime they don't charge.

Damn... This CIMB is playing dirty. I'm going to complain to BNM.
LaiN87
post Jun 5 2016, 04:18 PM

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QUOTE(cybpsych @ Jun 5 2016, 04:16 PM)
it's a known "issue" with CIMB CR.

since you'll be continuing using the card anyway, just pay statement amount to be safe and peace of mind.

your next statement will include the latest cashback.
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Yeah I guess I will do that... But I didn't know before this...
I guess I will complain to BNM to get my rebate for the past 1 year and pay statement amount from now on.
LaiN87
post Jun 5 2016, 09:15 PM

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QUOTE(victorywp @ Jun 5 2016, 04:30 PM)
you may try to contact cimb cs first to get all that waived. but it's quite long ago, not sure they will still entertain or not.
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Yeah I did, then they said "We don't have any statement info earlier than 6 months ago".
I said I could see up to 1 year ago from CIMB clicks.
They said sorry their system only 6 months.

Thus, to BNM now.

QUOTE(MGM @ Jun 5 2016, 06:14 PM)
All the trouble just because of an amt less than RM50. 1 month interest of RM50 is less than 20sen.
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Unfortunately, it's more than that. About RM50-RM60 in total.
And it's more of the principle of them cheating your money.

If CIMB have this system issue, why they have 3 options for you to pay in CIMB clicks?
1. Minimum RM50
2. Statement amount
3. Outstanding amount (Statement - Rebates)

Also my fault for not checking before...

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