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 Maxis App Login/Sign Up Problem, Having trouble with the Maxis app

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TSmattreacher
post Dec 10 2015, 10:07 PM, updated 10y ago

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Hi, need some help with the Maxis App on Android. After I chose to sign up, filled up all my info and clicked next, the app tells me that the number that I have entered has already been registered. However, when I enter all my email addresses that I have when I choose to login, they say that my emails have not been registered. And, lastly, when I chose "forgot my ID" and entered my phone number, the app says "Please ensure that you've entered the correct information".

Appreciate all the help I can get. Thanks.
Maxis
post Dec 11 2015, 02:16 PM

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QUOTE(mattreacher @ Dec 10 2015, 10:07 PM)
Hi, need some help with the Maxis App on Android. After I chose to sign up, filled up all my info and clicked next, the app tells me that the number that I have entered has already been registered. However, when I enter all my email addresses that I have when I choose to login, they say that my emails have not been registered. And, lastly, when I chose "forgot my ID" and entered my phone number, the app says "Please ensure that you've entered the correct information".

Appreciate all the help I can get. Thanks.
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