i experienced EZBUY's last 11.11 and 12.12. It was really bad. Orders were delayed 1-2 months and some even got lost in their warehouse. Ended up asking them to refund and compensate for the delays. Avoid shopping during those times.

never ever use EZBuy. I started using them before they rebranded into EZBuy and they were good then. Right after they became EZBuy, service quality tanked. It takes forever for them to respond back to your queries. Even if you go to their warehouse they will not meet you. Refunds take forever. Customer Service team is a bunch of sheep who wont bother take your matters seriously. Do yourselves a favour and avoid it like the plague.

Many services like Boxku are way better than EZBuy. Please do some research. Save yourselves the headache

I stopped using EZBuy about 2 years ago. Never turned back. I even have RM400 credit with them but don't even bother to use.

Im using Boxku. Rates slightly higher but they are very responsive and helpful.