My old Unifi STB died on me (Huawei EC2108E) and I managed to buy a secondhand STB (Huawei EC6108V8). However after having booted it up and entering my iptv username and password, it says "service unavailable" - I have Internet but no TV.

Is there any way I can get it to work. I managed to do a factory reset of the EC1608V8 but it still doesn't work.

I read somewhere that I need to call TM to tell them to change their database to update with the new MAC address for my STB. Do I need to do that? I thought it was just an easy username and password setup item but I'm getting frustrated.

The diagnostics and about screen tells me that I have the latest STB - this is the one with no PlayStore in it.

TIA for any help to be able to set it up.