QUOTE(ONGEDWIN @ Feb 3 2016, 05:34 PM)
Today morning at 11am I just did my MNP from Maxis --> celcom for First Gold 80, currently still in process.
Then just now at 5.15pm, I received a call from 'claimed' to be maxis +60328566000 , offering me loyalty program, initialy asking my monthly bill payment & how many minutes freecalls, & how many internet Gb data.
I was on iphone plan iValue 1 , each month around RM 107 including GST & 333 minutes free calls & 1000 free sms, 2Gb internet data only, contract already over in december 2015.
Now she offer me that there is a loyalty program - 1. freecalls & sms to all networks , 2. monthly payment only RM78 , and 5Gb internet data, BUT tied for 2 years contract !!!
2 years CONTRACT is the problem for me & I suppose for everyone too !!!
I asked her if this plan can be found via walk in customer to maxis centre, she said NO, and only for 'selected' customers.
She even said that if I called back to customer care also they will not provide this loyalty program too.
I was a loyal maxis user for almost 15 years, BUT recently cannot accept that their plan & coverage & poor signal that are worst than my colleagues that using even DIGI or other network provider.
I'm on maxis surfmore75 now. and thinking of switching to celcom but fear that the speed is not as good as maxis. after switched to celcom, what is your opinion on the internet speed between maxis and celcom?Then just now at 5.15pm, I received a call from 'claimed' to be maxis +60328566000 , offering me loyalty program, initialy asking my monthly bill payment & how many minutes freecalls, & how many internet Gb data.
I was on iphone plan iValue 1 , each month around RM 107 including GST & 333 minutes free calls & 1000 free sms, 2Gb internet data only, contract already over in december 2015.
Now she offer me that there is a loyalty program - 1. freecalls & sms to all networks , 2. monthly payment only RM78 , and 5Gb internet data, BUT tied for 2 years contract !!!
2 years CONTRACT is the problem for me & I suppose for everyone too !!!
I asked her if this plan can be found via walk in customer to maxis centre, she said NO, and only for 'selected' customers.
She even said that if I called back to customer care also they will not provide this loyalty program too.
I was a loyal maxis user for almost 15 years, BUT recently cannot accept that their plan & coverage & poor signal that are worst than my colleagues that using even DIGI or other network provider.
Feb 5 2016, 03:49 PM

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