Today morning at 11am I just did my MNP from Maxis --> celcom for First Gold 80, currently still in process.
Then just now at 5.15pm, I received a call from 'claimed' to be maxis +60328566000 , offering me loyalty program, initialy asking my monthly bill payment & how many minutes freecalls, & how many internet Gb data.
I was on iphone plan iValue 1 , each month around RM 107 including GST & 333 minutes free calls & 1000 free sms, 2Gb internet data only, contract already over in december 2015.
Now she offer me that there is a loyalty program - 1. freecalls & sms to all networks , 2. monthly payment only RM78 , and 5Gb internet data, BUT tied for 2 years contract !!!
2 years CONTRACT is the problem for me & I suppose for everyone too !!!
I asked her if this plan can be found via walk in customer to maxis centre, she said NO, and only for 'selected' customers.
She even said that if I called back to customer care also they will not provide this loyalty program too.
I was a loyal maxis user for almost 15 years, BUT recently cannot accept that their plan & coverage & poor signal that are worst than my colleagues that using even DIGI or other network provider.

This post has been edited by ONGEDWIN: Feb 3 2016, 05:38 PM

Exactly!!!

If u have relatives or friends who are using celcom, then you can ask them to test for you at your area or your usual frequent place you use your data/3g/4g.

For your info, after I switched, celcom speed also very very fast & good even at 3g and also 4g area. For me my place the celcom speed are faster & stable than stupid maxis.

It's time to switch! Really NOTHING from maxis, the MAIN thing is CONTRACT FREE is what all consumers want !