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 new celcom First BlueRM45First gold RM100, Worth?

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hitch80
post Mar 9 2016, 08:51 AM

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QUOTE(Chrono-Trigger @ Mar 9 2016, 08:49 AM)
it will be rebated in the first bill.
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in my case with celcom 38, first bill I was charged again for another 38, so now I still keep the record the RM38 like a deposit. Cause first moth bill (prorate) but the total bill was RM70++
Chrono-Trigger
post Mar 9 2016, 12:13 PM

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QUOTE(hitch80 @ Mar 9 2016, 08:51 AM)
in my case with celcom 38, first bill I was charged again for another 38, so now I still keep the record the RM38 like a deposit.  Cause first moth bill (prorate) but the total bill was RM70++
*
This is because Celcom charges the bill ahead. For example your bill date is 1st March, they will charge you the bill for March (whole month). This is why you get the rm38 extra on your first bill. Technically this can be rebated back to you or offset your last bill when you quit celcom.

Now they come out with 1 month bill amount if you quit the plan. I think this is to discourage users to MNP out. Is it even legal to do so?
hitch80
post Mar 9 2016, 04:07 PM

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QUOTE(Chrono-Trigger @ Mar 9 2016, 12:13 PM)
This is because Celcom charges the bill ahead. For example your bill date is 1st March, they will charge you the bill for March (whole month). This is why you get the rm38 extra on your first bill. Technically this can be rebated back to you or offset your last bill when you quit celcom.

Now they come out with 1 month bill amount if you quit the plan. I think this is to discourage users to MNP out. Is it even legal to do so?
*
yeap... i am expecting that too I can offset if I were to terminate or port to other provider
francistcc
post Mar 9 2016, 07:57 PM

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QUOTE(Dozz @ Feb 26 2016, 04:36 PM)
I'm on First Gold 80 plan now, Conditional call forwarding (busy, unreachable, unanswered) is working fine, ONLY unconditional call forwarding (divert all call) is not working.
Can you use unconditional call forwarding ? *21* number to forward # CALL ?
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I'm using iphone 4, i cant set the call forward function in the iphone to another no. Called celcom cs, i was informed that First Gold 80 doesnt come with call forwarding function. if wan to use it need to subscribe. so need to pay installation fee of rm10 + monthly fee rm3. rclxub.gif

so i'm confused now. do we really need to subscribe to it? isnt it come with the first gold 80 plan?
Dozz
post Mar 9 2016, 08:08 PM

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QUOTE(francistcc @ Mar 9 2016, 07:57 PM)
I'm using iphone 4, i cant set the call forward function in the iphone to another no. Called celcom cs, i was informed that First Gold 80 doesnt come with call forwarding function. if wan to use it need to subscribe. so need to pay installation fee of rm10 + monthly fee rm3. rclxub.gif

so i'm confused now. do we really need to subscribe to it? isnt it come with the first gold 80 plan?
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They told me the same thing, but I don't think it's accurate. Conditionally call forwarding is working, only unconditional call forward *21* not working.
I think it's Celcom setting problem. Not only first gold 80, first 38 plan also not working
francistcc
post Mar 9 2016, 08:11 PM

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QUOTE(Dozz @ Mar 9 2016, 08:08 PM)
They told me the same thing,  but I don't think it's accurate. Conditionally call forwarding is working,  only unconditional call forward *21* not working. 
I think it's Celcom setting problem.  Not only first gold 80, first 38 plan also not working
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i think i know the reasons dy. coz iphone 4 can only set call forwarding for all calls (unconditional). thats y we cant set in the iphone setting. we can use the dial code of *67* etc to set conditional call forwarding
francistcc
post Mar 9 2016, 08:12 PM

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therefore the subscription one should be for unconditional forwarding
blacktubi
post Mar 9 2016, 08:43 PM

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Looks like I am not the only one facing the call forwarding issue. laugh.gif

It shows up everytime I make a call. I am not charged for it.
Dozz
post Mar 9 2016, 11:36 PM

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QUOTE(blacktubi @ Mar 9 2016, 08:43 PM)
Looks like I am not the only one facing the call forwarding issue. laugh.gif

It shows up everytime I make a call. I am not charged for it.
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exactly! that conditional call forwarding already.. but celcom CS claim call forwarding feature is not available in First Gold 80 plan. does it make sense?
UntilUComeBack
post Mar 10 2016, 11:48 AM

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whats the diffrent between FIRSTâ„¢ Blue

Voice and Internet Plan

&

Internet Plan

both same price. but whats the different?

Dozz
post Mar 10 2016, 12:00 PM

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QUOTE(francistcc @ Mar 9 2016, 08:11 PM)
i think i know the reasons dy. coz iphone 4 can only set call forwarding for all calls (unconditional). thats y we cant set in the iphone setting. we can use the dial code of *67* etc to set conditional call forwarding
*
nothing related to phone, its celcom network setting issue
OKLY
post Mar 10 2016, 12:20 PM

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QUOTE(UntilUComeBack @ Mar 10 2016, 11:48 AM)
whats the diffrent between FIRSTâ„¢ Blue

Voice and Internet Plan

&

Internet Plan

both same price. but whats the different?
*
The difference is that Voice and Internet Plan comes with the 50 minutes call and 50 SMS. As both are the same price, the only option to go for is the Voice and Internet Plan for First Blue. I think Celcom made a mistake with this as the Internet Plan should offer more data, without the 50 minutes call and 50 SMS.
UntilUComeBack
post Mar 10 2016, 01:11 PM

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QUOTE(OKLY @ Mar 10 2016, 12:20 PM)
The difference is that Voice and Internet Plan comes with the 50 minutes call and 50 SMS. As both are the same price, the only option to go for is the Voice and Internet Plan for First Blue. I think Celcom made a mistake with this as the Internet Plan should offer more data, without the 50 minutes call and 50 SMS.
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yes. i didnt see any benefits if pick up the internet plan.
so better go for voice and internet plan izzit?
unless their offer another 1gb for internet plan.
lols
hmm.gif hmm.gif
royalz
post Mar 12 2016, 11:26 AM

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Guys does celcom provide any plan with mobile data for ipad? Cant find it at their website.

Or if i can share my first gold data with my ipad. Like maxis. Need pay rm15/mth to enjoy the service. Anyone know?
calvin_gsc
post Mar 13 2016, 09:12 PM

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Was anyone in tropicana city mall today? Celcom 3G had 4/5 bar on my iphone but yet no data connection. Calls also couldn't come in. I even restarted my phone. Had to resort to switch to 2G on my iPhone 6 to use whatsapp. Very disappointing.

3rd week into Celcom and am not very impressed. I get a lot of missed calls at places i usually go to. Happens almost daily.
Dozz
post Mar 13 2016, 11:30 PM

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QUOTE(calvin_gsc @ Mar 13 2016, 09:12 PM)
Was anyone in tropicana city mall today? Celcom 3G had 4/5 bar on my iphone but yet no data connection. Calls also couldn't come in. I even restarted my phone. Had to resort to switch to 2G on my iPhone 6 to use whatsapp. Very disappointing.

3rd week into Celcom and am not very impressed. I get a lot of missed calls at places i usually go to. Happens almost daily.
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Yes, sometime it happen to me too, i'm using samsung phone.

I already make a complain to Celcom Customer Service, i suggest you do the same and let them know where are network issue in places that you go often.
andrekua2
post Mar 13 2016, 11:51 PM

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QUOTE(Chrono-Trigger @ Mar 9 2016, 12:13 PM)
This is because Celcom charges the bill ahead. For example your bill date is 1st March, they will charge you the bill for March (whole month). This is why you get the rm38 extra on your first bill. Technically this can be rebated back to you or offset your last bill when you quit celcom.

Now they come out with 1 month bill amount if you quit the plan. I think this is to discourage users to MNP out. Is it even legal to do so?
*
QUOTE(hitch80 @ Mar 9 2016, 04:07 PM)
yeap... i am expecting that too I can offset if I were to terminate or port to other provider
*
Wishful thinking...

I have been fighting this case with Celcom for 6months by filling a case with MCMC. Finally they said will refund(before CNY) but it has been a month and I still havent seen my cheque.

This post has been edited by andrekua2: Mar 13 2016, 11:51 PM
jlsq
post Mar 14 2016, 12:02 AM

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weird things.i found that celcom line is better and faster than xpax at the same location and time.

This post has been edited by jlsq: Mar 14 2016, 12:03 AM
ss_izal
post Mar 14 2016, 12:15 AM

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does celcom have cloud offering like digi 100gb
Reventon
post Mar 14 2016, 12:40 AM

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QUOTE(ss_izal @ Mar 14 2016, 12:15 AM)
does celcom have cloud offering like digi 100gb
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If wan keep something important better use dropbox gdrive or onedrive. Local telco tend to discountinue their cloud storage after sometime. Its like shut off totally.

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