today i went to their warehouse ( sorting hub) in batu 3 shah alam. they sharing with zalora i think cos its same building but they dont hv any signboard etc. i just went there and ask the guard if there got ninjavan company there then the guard said got at the back of the building.
what i notice is, i think their operations same as Uber.. any1 can become delivery boys. thats why they dont hv proper delivery van/transports
my colleague( which using same office address as me) bought something at lazada. and ninjavan delivery it properly. i think my case might be bad luck cos got cancelled and they said because my parcel is more than 1 week even tho i just bought it on 28nov, 30th show as cancelled.