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 Is it okay to buy open box product

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TSsmttyh
post Nov 14 2015, 04:45 PM, updated 9y ago

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I found out that one of the apple stores is selling an open box device which is Rm400++ cheaper than the retailed original price.
Is it okay to buy it? Is opened box device a new device or a refurbished device?
Baconateer
post Nov 14 2015, 04:47 PM

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legit apple authorized reseller??
TSsmttyh
post Nov 14 2015, 04:49 PM

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QUOTE(Baconateer @ Nov 14 2015, 05:47 PM)
legit apple authorized reseller??
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Yup. Machines

This post has been edited by smttyh: Nov 14 2015, 04:50 PM
Baconateer
post Nov 14 2015, 04:50 PM

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QUOTE(smttyh @ Nov 14 2015, 04:49 PM)
Yup. The store is called Machines smile.gif
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new iphone will never be opened...they wont open it until u pay for it..so i guess is refurbished....
Baconateer
post Nov 14 2015, 04:51 PM

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or it could be demo unit..
TSsmttyh
post Nov 14 2015, 04:54 PM

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QUOTE(Baconateer @ Nov 14 2015, 05:50 PM)
new iphone will never be opened...they wont open it until u pay for it..so i guess is refurbished....
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They said open box may mean it has opened by customer but then customer has changed his/her mind or similar reasons. They didn't say it's refurbished one that's why I don't know should I buy it and is that ok to buy sigh
Baconateer
post Nov 14 2015, 04:56 PM

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QUOTE(smttyh @ Nov 14 2015, 04:54 PM)
They said open box may mean it has opened by customer but then customer has changed his/her mind or similar reasons. They didn't say it's refurbished one that's why I don't know should I buy it and is that ok to buy sigh
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huh? as far as i know...opened means already pay for it...u cant ask thm to open and check the phone THEN only pay for it..

is it covered by warranty? if yes...and u think is okay..go ahead..
TSsmttyh
post Nov 14 2015, 04:56 PM

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QUOTE(Baconateer @ Nov 14 2015, 05:51 PM)
or it could be demo unit..
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Ex-demo unit is a different thing. I don't really know what's mean by open box unit anyway thanks dude
TSsmttyh
post Nov 14 2015, 04:57 PM

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QUOTE(Baconateer @ Nov 14 2015, 05:56 PM)
huh? as far as i know...opened means already pay for it...u cant ask thm to open and check the phone THEN only pay for it..

is it covered by warranty? if yes...and u think is okay..go ahead..
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Worry that it's a refurbished set and they cheat me. Haha

TSsmttyh
post Nov 14 2015, 04:59 PM

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QUOTE(Baconateer @ Nov 14 2015, 05:56 PM)
huh? as far as i know...opened means already pay for it...u cant ask thm to open and check the phone THEN only pay for it..

is it covered by warranty? if yes...and u think is okay..go ahead..
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Yup. New devices are like that. But this is an opened box unit so they sell it with slighty lower price. wouldn't think of buying it if other stores got stock for Gold iPhone 6 plus
Sigh sigh sigh
YoungMan
post Nov 14 2015, 07:10 PM

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get the serial number and check on apple's website.
dikae
post Nov 15 2015, 12:34 PM

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QUOTE(smttyh @ Nov 14 2015, 05:54 PM)
They said open box may mean it has opened by customer but then customer has changed his/her mind or similar reasons. They didn't say it's refurbished one that's why I don't know should I buy it and is that ok to buy sigh
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Bro this is Malaysia, no such thing as open box and change their mind, the unit must have been faulty for them to replace him with another set, don't fall for it. Maybe the customer found a small dent or scratch or screen issue etc...
magnesium
post Nov 15 2015, 12:37 PM

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400 cheaper.

If genuine ill take it.
vez
post Nov 15 2015, 04:04 PM

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QUOTE(smttyh @ Nov 14 2015, 04:59 PM)
Yup. New devices are like that. But this is an opened box unit so they sell it with slighty lower price. wouldn't think of buying it if other stores got stock for Gold iPhone 6 plus
Sigh sigh sigh
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have you check the warranty period? is it start from the day you activate it?
dikae
post Nov 15 2015, 10:16 PM

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btw which Machines outlet?
jin_akira
post Nov 16 2015, 03:38 AM

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Quoted from a similar thread by bro vampire:

QUOTE
FROM MACHINES WEBSITE:

Open box
Open box units are returned often unused, the technicians then retest and repair if neccessary, ensuring that these products meet the same quality standards as required for brand new product. All open box units come complete in its original box, accessories and packaging.

Clearance
Buy new and unopened previous generation Apple products at a lower price. All clearance units come complete with its original box (unopened) with complete accessories and packaging.

Ex-Demo
Previous demo units at Machines outlets, available now at attractive prices

SUSkimsim
post Nov 16 2015, 08:03 AM

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How does the open box set still covering the plastic sheet front & back like a new?
TSsmttyh
post Nov 18 2015, 01:14 AM

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QUOTE(YoungMan @ Nov 14 2015, 08:10 PM)
get the serial number and check on apple's website.
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Where could I get the serial number?
SUSkimsim
post Nov 18 2015, 07:41 AM

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QUOTE(smttyh @ Nov 18 2015, 01:14 AM)
Where could I get the serial number?
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Inside general setting and about
SirRieq
post Nov 18 2015, 08:49 AM

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QUOTE(smttyh @ Nov 18 2015, 01:14 AM)
Where could I get the serial number?
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back of the box. if the serial number or that part said RB, meaning its refurbished unit.

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