QUOTE(kennethdw @ Nov 20 2015, 04:30 PM)
It is common. They use forever to reply your mail.
I waited for many days and called them few times , only then they replied once...with A wrong answer !!
QUOTE(rogrog @ Nov 20 2015, 10:44 PM)
Is the item estimated delivery 3~8 days or 1~3 days. So far all my purchases come on time

Delivery stated is 2-5 days.
Good news is finally it arrived just moment ago. Order placed 15/11. Arrived 21/11.
Anyway let me share how bad the whole buying experience with Gemfive.
Gemfive NO REPLY at all until today. Looking at the slip is dated 16.11.2015, I placed my order on 15.11.2015 they shipped out on 16/11.
So I guess is not Gemfive fault for the slow delivery. But please Gemfive, 'read and reply your customers email'.
Courier ISIS replied when I asked why the failure to deliver? Answer given is due to
unable to locate my address!
I live in Subang Jaya and it seems their warehouse is just "next door" in Puchong.
But when I asked the delivery guy he said "itu lain orang, hujan lebat motor dia rosak"