Job Title : Customer Service Professional
Job Description : Provide level 1 support & troubleshooting via inbound call, prepare report, update customer on current report
Years spent in company : 4 month
Company : Vads Berhad
Industry :IT & Business Outsourcing
Tenure : Leasing (12 Month)
Employment Level : Level 1 Support
Experience before joining : 0
Highest paper qualification/ education background : Foundation in IT
salary : RM2200 (Basic) + RM560 (fix allowance) + RM7.69 per night (transport allowance if finish work after 10pm) + OT + 12 days leave + EPF + SOCSO + Basic hospital insurance + medical claim + Rm300 bonus (if KPI hit) + Others bonus
Location: Melaka

Pros: Good salary + tons of allowance + incentives + bonus
Cons: Got to face behavior & unreasonable customer with tons of procedure and rules to adhere in workplace.

P/S: please be considerate if u ever call 100 TM. We are human and we try to help