Hi all,

Need you guys help here. My situation as below:

As I've been worked here for almost 3 years(in 3 months I'll be full 3 years) as a home appliance online store website incharge person and etc. The online store is my company inhouse website, not under marketplaces like Lazada or 11street and so on. I find that the salary is lesser than I've work compares to other job.

My job description as follow:
1. Customer Sales and Services through email/phone.
2. Handling of orders from online store(From checking online store order>Open Sales Order>Print Order>Look for Products>Handling of products to courier)
3. Adding and manage products into online store(At the moment there's already around 2500 of SKU)
4. Technical supports for office colleague (Such as troubleshoot, solve, setup and so on everything related to IT)
5. Online store orders filing
6. Online store artwork design (To be put on main page)
7. Improvement of online store (Such as to figure out anything that boost sales and customer conveniences.)

I've studied until Diploma only and have withdraw without the cert.
My salary currently is RM2350 from my basic of RM2000 2 years ago. Working from Mon- Fri. Bonus is only 1 month of my salary.
I'm currently senior of 2 colleagues, and they are partially under my in charge.

My decision now would be, leave this company at once I've been worked for 3 years full and then find another work.

Is leaving this company and my post a wise choice?

Please help.

Thank you all!

Job Title : Online Store Team Leader
Job description: Do anything and everything related to Online Store & Sales (Sales, Labour, Planning, Arranging, and Thinking)
Age: 24
Years spent in company : Nearly 3 years.
Industry : Retail
Tenure : Permanent
Employment Level : Senior
Experience before joining : 0
Highest paper qualification/ education background : SPM
Salary : RM2700 (With fixed allowance)
Location: PJ

I know before I've post this before, and so after that my boss just raised my salary and add in the fixed allowance after that. But I have to do overtime frequently without money because of the workload has been built up given by Managers.

I think I'm quite underpay for my job, but somehow I have no idea what I can do if I want to change job.

Does anyone knows what could an e-commerce store executive can do on their next job? Currently I'm in that position, but I'm quite bored of doing it and have somehow has lost interest for it. And wants to look at other possible position.

Job Title : E-commerce Store Executive
Job Desciption : Strategically ensure to meet sales target, managing and operate e-commerce store. Customer service for inbound email and calls. Sometime weekend have to do some tasks and it doesn't have pay.
Years spent in company : 3 Years
Industry : Retail
Tenure : Permanent
Employment Level : Executive
Experience before joining : 0
Highest paper qualification : SPM
Salary : RM2700+
Location: Selangor
Age: 25

Appreciate you'll input. Thanks.

But now my situation is that 2 of my colleague has been resigned. And I've doing 3 people works including mine. My boss said will hire some people, but already for 2 months, there isn't any candidates to show up.

It's quite stressing to do 3 persons work for me and yet my boss still wants the same performance as last time with 2 people.

Thanks.

Dude, you are under paid for a degree in electrical. I remember my first job pays me 1.8K with just SPM cert, and 3 months confirmation later becomes 2K already.
And luckily few months after my confirmation, management do salary adjustment for all employee in office, add another 200, which then become 2.2K in just less than half year....
Maybe I was just lucky here.
For improve your current salary in your company, unless your performance are very noticeable excellent, or you show extra result very helpful in your company business, if not then it likely won't have any raise.
I suggest you stay and become until 2 years, at least it more or less look good in your resume and so.

This post has been edited by BreakYourLimit: Aug 4 2017, 07:41 PM

Your degree are somehow not related to your working tittle. As Sales Executive are normally has misc allowance for travel and commission/incentive based on performance, if not wrong. So that could be normally a reason that basic salary increment is quite slow. Which when you compare to a accountant for example, the position normally only got basic, and their salary increment is do more stuffs. (As far as I know)

As for nowadays, actually tittle doesn't mean anything. Some company hiring fresh graduate sales executive as sales manager and doing almost the same thing.

And construction project could earn a lot of commission...

Well for if you are incharge of your family business growth = your career growth, when you're the boss. I can't say much on this, my family doesn't own a business.

This post has been edited by BreakYourLimit: Oct 3 2017, 12:17 AM

Well almost every job startup you will need to learn your company product/services, especially position related to sales. Cannot escape. May I ask that your company doesn't offer you commission/incentives?

So on the lack of topic when friends gathering, well it is happening to everyone though since is not majority of people working on same industry or position, you get what I mean? My friends tittle are like personal assistance, software consultant, business development, quantity surveyor and so on and on. But we get to talk some topic we interested to.
And less likely people wants to share like how to code this program, how he drinks talk with bosses for sales, how many steel required to build a house/building...

For property agent or insurance agent, yeah they can earn a lot and that's certainly. But you will likely need a broad of people network, is a job that earn mostly in commission, their basic is very low and they have no EPF(don't know true or not as my insurance agent said this to me, with her mercedes-benz car. LOL) It's more challenging than your position right now.

Well I advice you don't quit now, as it will affect your resume and you will just somehow learning something half way and abandoned it. If you quit now, your next boss will confirm question you.

My advice is you work for 2-3 years, then the next job interview will likely be easier. But is still up to your decision.