Outline ·
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Linear+
SLOW,LAG,HIGH PING
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TSLee Hoe Mun
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Nov 3 2015, 09:43 PM, updated 11y ago
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Getting Started

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 It's funny that Maxis never fix this thing.(I am a 10mbps user)And they also didn't announce the problem they facing right now. I don't know when is gonna reach my patience limit,I am going to terminate this bad service. NEVER EVER SIGN UP FOR MAXIS,DONT EVEN THINK ABOUT IT. Playing their customer like joke.
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TSLee Hoe Mun
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Nov 13 2015, 04:30 PM
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Getting Started

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QUOTE(jawst @ Nov 13 2015, 11:43 AM) Maxis, what happen? recently my home fiber 10M is extremely slow... cant even watch youtube smoothly... we are paying for it :S Maxis speed is like this one.They don't have the ability to improve their service. Just giving those silly excuse to their customer.
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TSLee Hoe Mun
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Nov 13 2015, 11:17 PM
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Getting Started

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QUOTE(jawst @ Nov 13 2015, 09:27 PM) after few times, it just got slower to 4meg download... why?? its offpeak now, how does it perform this poorly? Ha!Maxis will not explain to you.LOY
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TSLee Hoe Mun
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Nov 14 2015, 04:25 PM
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Getting Started

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QUOTE(jawst @ Nov 14 2015, 04:04 PM) Hello maxis... wats wrong wit the fiber....? Now,I can't even watch a 360p video on YouTube.
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TSLee Hoe Mun
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Nov 20 2015, 02:01 PM
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Getting Started

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QUOTE(ReitoShion @ Nov 19 2015, 11:26 PM) Maxis will say, sorry, after dont know how many freaking months, our technician is still investigating the problem, unable to provide a date. We are still rectifying it. Cfm this reply. Which it is an excuse for the problem as it is already lasted for more than 6 months, in fact, mine is since Jan. After they syok sendiri go and promote their stuff to the public, saying this certain price is cheap for the 10mb, but never mentioned bout the stability and smoothness. I think it is considered as a fraud case already. When will MyRepublic will come. .-. Maybe get restricted by our beloved government.
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TSLee Hoe Mun
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Nov 24 2015, 06:27 PM
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Getting Started

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QUOTE(h@ksam @ Nov 24 2015, 09:50 AM) 1. lodge Maxis complaint and get case ID 2. lodge CFM complaint with case ID and get call backs 3. claim re-inbursement for total downtime rinse and repeat to your heart's content and get free internet. it can be done quickly and peacefully, you don't even need to shout your lungs out. I have done what you advice before but no one was fix my problem.
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TSLee Hoe Mun
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Nov 24 2015, 11:38 PM
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Getting Started

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QUOTE(h@ksam @ Nov 24 2015, 06:36 PM) have you done enough that the tech guys have visited your house more than twice? till they remember your name like forever? is the latency/low speed problem happening 24/7 or just at night? have you tried plugging a laptop directly to the router with lan cable and test again? Day to night,especially night.I know they are doing maintain. LAN and WiFi result the same. They come to my house about 4 times :)But still fix nothing.
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