QUOTE(hebe87 @ Nov 14 2015, 06:09 PM)
actually the question is relevant
the mechanism of bill payment is
1. we pay Sam via credit card and the transaction goes through credit card terminal
then,
2. Sam process the bill payment for us via e pay terminal
either one or both the terminal down, the transaction for bill payment cannot be processed
Another minor issue is that Sam's cashier system cannot check the validity of the bill account number (be it TMNet Streamyx, Unifi or TNB) first, before charging the payment amount to our credit card.the mechanism of bill payment is
1. we pay Sam via credit card and the transaction goes through credit card terminal
then,
2. Sam process the bill payment for us via e pay terminal
either one or both the terminal down, the transaction for bill payment cannot be processed
For my case, after charging the payment amount to my credit card, the payment to my TMNet Streamyx bill was unsuccessful, and then the cashier had to void the credit card transaction. It failed, as the cashier mistakenly chose the option of "Streamyx", instead of "TM Bill"
Quite a hassle, as you can see.
It would be better that Sam's cashier system can first check the validity of the bill account number (via ePay), before charging the payment amount to our credit card. I am not complaining, but such check will avoid the trouble of voiding credit card transaction, for unsuccessful bill payment.
This post has been edited by kart: Nov 14 2015, 08:47 PM
Nov 14 2015, 08:46 PM

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