where got aggressive woh

after settle the upgrade, then no more target already in cc

left out wise only get after marry. sufficient

my upgrade appeal has been rejected again


btw, apply again hsbc got rejected but complaint bnm and suddenly got approved

haiz... low salary is like that one, always got rejected for this and that...

Dear Sir,

Good day.

I'm writing to file a complain on HSBC bank that decline my application without any reasons given despite I've fulfilled their minimum requirement.

Since they refused to disclose the reason, therefore I want to escalate this to Bank Negara Malaysia to instruct HSBC to disclose the reason why my application being declined despite I'm debt free, annual income is over their published minimum income requirement for that particular credit card.

I believe that as a consumer I have the right to know the reason why being declined and this seriously affecting my good credit reputation.

I'm looking forward to hearing from you.

Thank you.


Regards,
xxx

provided your income is far higher than their min requirement plus good credit background.

so far I have only did and success on HSBC

i got cc email reply only.

Nombor Rujukan : xxxxxxxxxxxxxxxxxxxx

Tuan / Puan,

Aduan terhadap HSBC Bank Malaysia Berhad

Kami merujuk surat xxxxxxxxxxxxxxxx bertarikh xxxxxxxxxxxxxxx berhubung perkara di atas.

Tuan/Puan dikehendaki mengambil tindakan berhubung isu-isu yang dibangkitkan oleh pengadu dalam surat di atas dan memberi maklum balas terus kepada pengadu berkenaan dalam tempoh dua minggu dari tarikh e-mel ini. Sila kemukakan sesalinan surat maklum balas tersebut kepada Bank Negara Malaysia untuk tindakan kami. Kami akan memberi maklum balas kepada pengadu, sekiranya perlu.

Sekian, terima kasih.

hsbc respond


Dear xxxxxxxxxx

We refer to your email dated xxxxxxxxxxxxxx and thank you for your patience while we reviewed your matter with the relevant departments.

We note your disappointment with the unsuccessful credit card application. Our investigation shows that xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

After having reviewed the circumstance of the matter, the bank has exceptionally agreed to grant you the HSBC xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. xxxxxxxxxxxxxxxxxxxxxxxxx will contact you once the card is approved.

Thank you again for bringing this matter to our attention. Please contact xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx should you require any assistance.


Yours sincerely

xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Customer Relations Manager

Happy besday fruitie

I know there is one manager in Jalan Ipoh Rivercity branch very happy to do that

he is so aggressive catch sales...

Last time he offer to recommend me

but failed... card center reject it

i think he also just want to hit his own target bah...