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 CIMB flexi charge, increase to RM40 per month

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Tnayrb
post Nov 1 2015, 10:01 PM

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I have also received these letters.From RM10 to RM40.It is really a daylight robbery. Can we do something ? Write to bank negara ? How do we do it ?
Tnayrb
post Nov 3 2015, 10:26 PM

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Thank you for your email.

In reference to your concern, we would advise you to submit duly sign letter to your home branch however it is subject to Bank approval.

Should you require further assistance, do e-mail us or kindly contact our CIMB Call Centre at 1-300-880-900 or 03-2295 6100 (24 hours daily including Public Holidays).

Regards and have a nice day.

Norzita Sulaiman
Contact Centre – Customer Resolution Unit, Consumer Sales & Distribution,
Call Centre : 1300 880 900 | Website : www.cimbbank.com.my
Connect with us on Facebook: www.facebook.com/CIMBMalaysia or follow us on Twitter: www.twitter.com/CIMB_Assists.
Tnayrb
post Nov 3 2015, 10:27 PM

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This is the reply i get when complaint to CIMB
Tnayrb
post Nov 18 2015, 09:28 PM

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QUOTE(Zer0 c00L @ Nov 18 2015, 02:06 PM)
just got a call from CIMB CRU, says their management has made a final decision on this and will update us via letter.

pushed them to reveal what's the verdict but CRU said can't reveal but told me its a 'favorable' decision to 'keep customers happy'

hopefully I'm not interpreting it wrongly
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I think this is good news and could be true. If they imposed RM40, everybody will witdraw loan from their bank. Trying to make more money but instead they losing more. If I am the board of CIMB, I will withdraw this utilization rates.

 

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