Hi hotlink, i have just subscribed to 7 days 150MB + 150MB internet passes. Does it come with auto renewal. I tried to cancel the auto renewal but received an error prompt.



This post has been edited by seong_thean: Oct 31 2015, 01:21 AM

Hi seong_thean,

Only weekly and monthly mobile internet pass is auto renew, while daily mobile internet pass will expires on its maturity date and time.

For cancelling the auto renewal option, you may dial *100# > Internet Passes > Cancel Auto-Renewal.

For more information, you may refer to our website pertaining mobile internet passes.

Thank you

Hi,

I purchased a weekly pass (7 days 150MB + 150MB RM6), and i believe it's auto renewable. However i have tried the option u mentioned and got the error prompt as quoted in n my message earlier. Your reply unfortunately didn't responding to my question. Please help to look into the error message. Thanks.

Hi seong_thean,

Please PM us the details needed below for our further action

Full name:
NRIC:
Hotlink No:

Thank you

Thanks PM all the requested info. Looking forward for your reply