If you upgrade to new 30mb adv or w/e package, your contract renew for 2 years and all your equipment automatically renew warranty for 1 year.
So since you upgraded and your dect phone spoilt , they should exchange it free of charge for you, why he ask rm74 ?
That was my personal experience last week at Tmpoint when i tried to upgrade, all i have to do was fill up form( faulty product claim..or something like that dont remember form name)
but...
my hppytv box set is 1st generation 4 years old , laggy response , suka suka hang.. but since still works not consider faulty .. can't exhange lol. dect phone battery nyawa nyawa ikan .. use for abit..died.. must recharge.. consider not faulty..cant exchange lol.. router kaput.. i bought new rm2xx router...CAN EXCHANGE

as long as i give them my new router in exchange for their stock router... wtf lol ..... so i say nevermind la.. i terminate .. better.
I've been paying rm199 for 10mb no hppytv package for 4 years... now i find out ppl been paying rm179 for 10mb..rm199 with hppytv package..zzz ..here i thought everyone pay same price ..

.Just saw a relative bill, he been paying rm169 (10mb) +RM50(mega pack)..
Maybe in 1 -2 week i will apply for 30mb get all new equipment since no maxis or time in my area.. or wait till i die off old man for republic to enter malaysia.
haha..i've been paying vip 10 for 169 for more than 2 years..but now include gst.
i did relocation, and they change the new vdsl for me. since the old one they said cannot modify apa tah..and i phone number also changed when relocate..demn.