Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_･) ︻デ═一▸ Maxis & Time
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 Nov 11 2015, 09:44 AM
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#1
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Junior Member
20 posts Joined: Mar 2008  
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Hi guys, have you guys had any router issues, where TM said they have to come over to your house and check?
And they say that if the router is faulty they will change for you but have to choose either these options 1) Pay RM120+ for new one 2) They will replace one for free but I will have to renew contract. Is this some ploy to force you to renew contract? |
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Nov 11 2015, 10:08 AM
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#2
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Junior Member
20 posts Joined: Mar 2008
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QUOTE(zher4883 @ Nov 11 2015, 09:47 AM) Because those equipment only come with 1yr warranty. After year, you are liable for any fault in the device. Renewing contract gives you another set of new equipment. Charging RM120 is ridiculous as it's quality is worse than router that cost 100 in the market, you better buy a router in the market rather than paying 120.  QUOTE(jusbella @ Nov 11 2015, 09:52 AM) Better buy high end router at computer shop. TM always give lousy router. Thanks to both for the helpful response. I will keep this in mind!However I am a bit hesitant to renew contract because, I don't want to be tied down for another two years. Because I am currently paying RM149 for 5mb and the Maxis RM128 for 10mb package is very tempting (sorry for bringing this up in this thread, but just explaining why I am wary of renewing contract) |
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