Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_･) ︻デ═一▸ Maxis & Time
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 Dec 22 2015, 01:20 PM
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#1
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2,657 posts Joined: Jan 2003 
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QUOTE(jusbella @ Dec 22 2015, 11:51 AM) They said after change new adapter, need to on the Internet and they need to do some computerized testing. Just had the courier person change the adapter. Turn on Internet and ask you to confirm Internet working or not. Sign off on a sheet to claim everything is in working order. That's all. |
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Dec 23 2015, 03:39 PM
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#2
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2,657 posts Joined: Jan 2003
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QUOTE(soonwai @ Dec 23 2015, 03:35 PM) Did they change the adaptor for the BTU or the router? My letter said its for the Alcatel BTU but someone here said they change the adaptor for the router instead. BTU for my case. My Asus router spoilt, using the default TM provided router, never touch that.When the person came, asked for router or BTU. He said BTU only. |
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Dec 24 2015, 03:42 PM
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#3
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Senior Member
2,657 posts Joined: Jan 2003
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QUOTE(soonwai @ Dec 23 2015, 03:53 PM) Is yours Alcatel BTU? yes. Just saw it today. |
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Jan 10 2016, 09:43 PM
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#4
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Senior Member
2,657 posts Joined: Jan 2003
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QUOTE(kebeckham7 @ Jan 10 2016, 07:50 PM) i think tm allocate around 8-10mbps for hypptv. normal channel normally use below 5mbps...hd will be using 7- 10mbps(normally below 10mbps). is the 8-10mbps part of the full speed allocated to use? Like I'm on 30mbps package, it takes part of it? |
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Jan 18 2016, 03:52 PM
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#5
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Senior Member
2,657 posts Joined: Jan 2003
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QUOTE(kliang87 @ Jan 18 2016, 02:55 PM) Hello all, My own experience, was told 3 working days. But 3rd day went by, nothing happened. 4th day I called in, say why don't upgrade for me. End of the business day, activated.I received call from TM to upgrade from VIP 5mbps to 30mbps last week, i already agree to upgrade from that phone call. Question, Will i get any notification call or email from them to inform me? Normally its takes how many days? Thanks! Summary, it can be done within the day if TM wants to since it's just configuration change. |
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Jan 19 2016, 10:21 AM
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#6
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Senior Member
2,657 posts Joined: Jan 2003
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QUOTE(hifzil @ Jan 19 2016, 10:07 AM) does unifi30 come with TM WIFI account? Mine doesn't come with it. The callcentre specifically said Hypeflicks and TM WIFI will be removed. However, I get to maintained the RM20 voice calls.tried to login with my unifi30 acc not working.  My friend, did get his TM WIFI maintained but no free voice calls. Not sure how TM is managing all these differences in package.  Best way to check is via the occ.unifi.my, the list of services will be shown there. |
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Jan 19 2016, 03:21 PM
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#7
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Senior Member
2,657 posts Joined: Jan 2003
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QUOTE(hifzil @ Jan 19 2016, 11:37 AM) not found in occ Not found means you don't have it. Mine, suddenly the Tm wifi appearing. Haha. ahh no wonder 1 more noob question. can i use my unifi acc(30mbps) at my parent house(vip5) by replace with my router? 
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Jan 19 2016, 03:34 PM
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#8
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Senior Member
2,657 posts Joined: Jan 2003
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QUOTE(^Ware^wolf @ Jan 19 2016, 10:54 AM) confirmed with them , its RM179 , not 189 , since its Ruby Pack ... After seeing my own OCC, TM Wifi is listed in myservice and website like indicating TM wifi is bundled. Some forumers here say, no more TM WIFI. ...good deal thenhttps://www.tm.com.my/tmwifi/Pages/index.html https://tm.com.my/#/explore I clarified with TM call centre. Unlike VIP when TM Wifi was free for use and unlimited. Now the TM Wifi bundled has some form of restrictions (free access 30 mins a day and limited quota 500MB). Summary: TM Wifi is bundled in with Unifi/streamyx, but not the same TM Wifi as VIP package. just FYI. But i doubt anyone will miss it. This post has been edited by dreamthief: Jan 19 2016, 03:35 PM |
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Jan 19 2016, 05:30 PM
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#9
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Senior Member
2,657 posts Joined: Jan 2003
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QUOTE(fkinmeng @ Jan 19 2016, 02:51 PM) the problem is, telekom never call back even if you asked them to do so. My advice, talk to the call centre. Ask a case to be logged. You can refer to the case id should no one gives you a callback. Just tell you are expecting a call from marketing, but till now, nothing. |
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Jan 19 2016, 05:39 PM
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#10
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Senior Member
2,657 posts Joined: Jan 2003
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QUOTE(Zi-Tech @ Jan 19 2016, 05:22 PM) 100 services is free call if not not mistaken...... not free is 1300, during that time, curse tm gao2 due to unifi need to call 1300 but streamyx just call 100... lucky now there unified their number to 100... 100 number is unified. Once you press streamyx or unifi it routes to the appropriate 1300 number. 100 is definitely not free. I can't prove it but every time I dial 100, my bill is reflecting 1300 number. Attached thumbnail(s) 
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