Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_･) ︻デ═一▸ Maxis & Time
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 Jan 19 2016, 07:21 AM
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#1
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Senior Member
3,076 posts Joined: Jan 2008  
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QUOTE(jusbella @ Jan 18 2016, 08:35 PM) Anyway AUTH and LINK light should be ON all time so u can use internet. Maybe U try call TM, dial 100 to complain Technical Issue.  QUOTE(ronaldlim91 @ Jan 18 2016, 09:00 PM) Called and made a report, they have no clues on the matter but it takes 1 working day to solve. If the BTU is down, how do you guys report the fault to 100?Well, this sucks. The IP phone is down too. |
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Jan 19 2016, 09:38 AM
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#2
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Senior Member
3,076 posts Joined: Jan 2008
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QUOTE(jusbella @ Jan 19 2016, 07:56 AM) Voip is same like internet, auth n link must be up den only voip n internet will work. Thanks for your reply. At least got an alternative number to call.Just call using your mobile, number should be 1300xxxx or 1800xxxx. Driving now can't help u find number. Number is 1 300 888 123 |
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Jan 20 2016, 07:18 AM
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#3
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Senior Member
3,076 posts Joined: Jan 2008
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QUOTE(soonwai @ Jan 19 2016, 01:30 PM) Sometimes I use my megaphone. Or handphone. or neighbours phone. Thanks for the tip. At least there is an alternative number to call using mobile phone.A little tip. If you have an unlimited call plan on your mobile, you may still be charged if you call 100 or a 1300 number. In cases like this you can reach TM at this number 03-22411290. |
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Jan 26 2016, 07:45 AM
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#4
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3,076 posts Joined: Jan 2008
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To those who are paying for the phone calls under the Advance 30/50 package.
How does TM charge for the calls? Per call or per minute? Do they charge if call to 1800 toll free numbers? If they do charge, is it per call or per minute? The reason I ask is I have a lot of conference calls made to 1800 numbers. And each conference call last me more than 1 hour. |
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