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Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_・) ︻デ═一▸ Maxis & Time

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babygrand123
post Nov 5 2015, 01:34 AM

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Hi Unifi mates,

1). Currently my package as below :

VIP 10 + Mega pack + free local fixed line call = RM199/month

2). Before TM introduce unifi 30 i got called from TM officer to persuade me upgrade to unifi 30 but add on another RM20 to get JUMBO pack but i still not satisfy because JUMBO pack still lesser channel if compare to my existing Mega pack, but lucky at the end i don't proceed it because i wanted to maintain the Mega pack without increase prices.

3). Now Unifi latest package just RM179 with speed 30m only, which is i feel TM really a real scam and dishonest to their existing customer very pity those existing user upgraded to unifi 30. I feel really sorry to all of you wasted all the unnecessary time and hassle to argue to TM to get back the rebate

4). So my question now is will TM net free upgrade to me unifi 30m + megapack + free fix line call at RM179? Obviously they wont and probably what will TM offer to me? or i need to call them directly to negotiating?

Please advice/share your thought or guide me how to get the best package from TM. Thanks in advanced.
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babygrand123
post Nov 9 2015, 07:35 PM

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QUOTE(calvinlaw510 @ Nov 9 2015, 02:46 PM)
complain to mcmc or cfm or both....as i complain to both...my cloased case as below

MCMC/SKMM                                                                                           
user posted image

CFM
user posted image
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Bro mean downgrade prices is ok ?
babygrand123
post Nov 27 2015, 06:03 PM

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Today called up Unifi support 1300 888 123 ask for upgrading from RM199 VIP10 + Mega Pack + free local call to Advanced 30 but the operator can't offer the new advanced 30 if anything below RM199 based on my current account

If i still insisted to get unifi 30 below RM199 she advice me go to the nearest TM point and register Advance 30 RM179 with 2 year contract.

How come some of the existing user here managed to get RM179 + Ruby pack + free call ? Any technique to do so? please share your weapon and thanks in advanced


babygrand123
post Dec 9 2015, 02:32 PM

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QUOTE(NGFN @ Dec 9 2015, 12:20 PM)
TM NET called me and offer me to upgrade my current RM199 10mbps jumbo pack package.... to 30mbps with the same price. worth?
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I received a call from TM also 26015000 marketing department offer me uni advanced 30mbps and retained my megapack hyytv but no free local call without any changes on month charges RM199. They promise will upgrade to uni adn 30 within 3 working days but as for now still VIP 10.


Current packages :

VIP 10 + Mega Pack + free local call
babygrand123
post Dec 25 2015, 04:49 PM

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QUOTE(ubeyou @ Dec 25 2015, 04:45 PM)
I managed to solve the youtube not loading issue by enabling ipv6. Now everything run smoothly smile.gif
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mind to share how u did it? setting on the router ?TQ
babygrand123
post Dec 25 2015, 10:57 PM

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QUOTE(ubeyou @ Dec 25 2015, 04:57 PM)
I'm using default TM router, DIR-615, just visit the admin dashboard > ipv6 > enable ipv6 > copy ipv4 setting > done

or here

https://www.tm.com.my/OnlineHelp/CustomerSu...able%20IPv6.pdf
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Bro thanks for the prompt feedback and appreciated your help but mine is different router. My case is upgrade from vip 10 to uni 30 but speed not consistent always fall to 20 to 30M very rare to touch on 30M. Anyway thanks again and merry xmas to u
babygrand123
post Dec 28 2015, 10:00 AM

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UNI 30 is suck totally non consistent get download speed 30M mostly i get 15 to 30M and the night time even worse below 20M. Very lazy to call TM100 and lazy to talk to the vendor technician who changing the outside port
babygrand123
post Jan 28 2016, 02:11 AM

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Today my ad30 got 10M upload speed, most of the time i am using my samsung note 2 to do the speedtest and i always get between 20 to 25 download speed but when i use samsung note 3 or laptop it gave me 30M download speed ? something wrong my on note 2 ? anyone experience this before ? thanks

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