Hello friends,

I was having issue with the connection speed. Unifi technician just came this morning and replaced my modem.
I wasn't there when they do the fixing and replacement as I was at work.

My question is will I be charged for this new modem on my next bill? im using the square shaped box called something like huawei.

thanks

Thanks Kanuki for the reply.

My unifi started since March 2014, but I just upgraded to 30mbps last month and that's where the problem arise. Now I don't even know if my equipment warranty get renewed or expired already.

But if it's like you said, modem is free then I guess I no need to pay. They came to replace the modem only.

But how long is the warranty for modem? free as in Lifetime?

Thanks, didn't know about that.

I nearly shit my pants when my wife told me they tukar the modem already coz i rmb i read somewhere it cost like rm500.