never had this problem ever!! when I last subcribed to VIP10.

It seems nowadays with advance30, it has become a weekly routine for me to dial 100 and complained about my 'snail pace' unifi since a month ago

My average DL speed is 3-5Mb/s ..call 100, they reset it...25-28Mb/s DL speed good for max TWO days then it happens agian back to 'snail pace'

Something is not right

I'm using Asus N66u and no I am sure its not the router. Tested with TWO different routers ---->same result

just go to tmnet, tell them you are moving out to new address. Tell them want to transfer your unifi to your sister's house address, if there is no port, you have the option to choose either terminate without any penalties or subscribe to streamyx

That's what my younger bro did when he terminated his still under contract unifi account. penalty waived

I install it on Minix U1 android media player works like a charm. No need to register or whatsover automatically detect ur Unifi user

try this

yup..
you have to return ALL the equipments . Whatever you've installed in it(STB box) does not matter because S.O.P is the guys at the technical dept will reset and reinstall the software all equipments returned anyway

Not to confuse anybody..

actually you have to return ALL if u terminate and still under contract and or:
1- if you shifted to new house/area that doesnt have Unifi coverage which you will not be penalised
I can confirm above based on my own experience terminating my account which is still under contract and a year ago when I terminate my other unifi ac which have no more contract, you need only return BTU if your contract is over

This post has been edited by ad2000: Jan 4 2016, 04:13 PM

I'm wondering, lately many users with advan 30 (including me) randomly suffered dropped download speed. Speed dropped to between 3Mb-5Mb while upload speed remain unchanged....could it be Tmnet is testing implementing FUP and quota limits?

When I complained to 100, they have no idea what;s going on and even the norm S.O.P including resetting the ports didnt solved the problem either.

Then the technician came over to my house checked my BTU with their laptop and then call their counterpart at TM. I overheard the technician mentioned the word "testing" , "quota" and "capped".

After that he told me he had requested the tech dept to uncapped my connection from 5Mb to normal.

When I asked him "So meaning that my dropped speed was not due to any faulty equipments or ports but your side capped it at 5Mb instead of 30Mb...?'

He was evasive and then just say said the tech side probably made mistake

Its a wild hunch..could it be quota limits and FUP will be implemented?

nostalgia moment using dialup 1511 for Jaring @ RM50 per month or 1515 tmnet speed @ 4.5 kbps..early nineties considered sufficient liao for surfing emails like pd.jaring.my or tm.net.my or usenet like soc.culture.malaysia etc that time laaa...and of course who can forget that sound when the line is connecting
Nowadays 5Mbs considered snail already haha

y'all got upload upgrade to 10Mb..How come mine today Ip changed to 175 from normal 210 DL= 37Mb but upload only 0.6Mb.. pening la ini macam

yeah..but normally my DL was 30-31Mb ---> now 35-37Mb
Upload was 5--6Mb---> now only 0.4-0.6 Mb
Haishh time to belanja my frien teh tarik I guess

restart so many time liao still stuck @ 175 and upload still hover at 0.5=0.6Mb
But notice that now youtube streaming @ 2160p (4k) smooth no need buffering now.
Guess I just leave it that way laa

everytime my unifi IP changed to 210.18x , bang!! this will happen to my connection ..haishhhh

time: 9.30pm


update**
below was taken after I 'force' IP change by switching off everything and unplugged cable for 10 mins.. I got my favourite IP back 175.13*



This post has been edited by ad2000: Jan 24 2016, 10:01 PM