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Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_・) ︻デ═一▸ Maxis & Time

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LovelyPotato
post Feb 1 2016, 09:43 PM

On my way
****
Junior Member
647 posts

Joined: Apr 2010


QUOTE(prasys @ Feb 1 2016, 09:32 PM)
I guess so , anyway i have feedback to the team - let them take a look and get back to me
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I got my 10mbps upload from my 30mbps package and I still got Residential Voice from my OCC. How did you check out on your removal?
LovelyPotato
post Feb 1 2016, 09:59 PM

On my way
****
Junior Member
647 posts

Joined: Apr 2010


QUOTE(fruitie @ Feb 1 2016, 09:56 PM)
Refer to my post below:
You can check under OCC Unifi>My Services > Modify Bundle
If yours still with free calls, it should look like my first screenshot.
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Yup, mine is missing as well, but I'm not sure previously if I had it.

But from my bundle add on have the following item:
High Speed Internet - Residential - 30 Mbps
Residential Voice <------ isn't this for the free calls?
TM WiFi
UniFi Special Discount RM20
HyppTV Residential
LovelyPotato
post Feb 1 2016, 10:22 PM

On my way
****
Junior Member
647 posts

Joined: Apr 2010


QUOTE(fruitie @ Feb 1 2016, 10:10 PM)
It is difficult to tell if you are not sure whether you had it or not. laugh.gif

Nope, that doesn't mean free calls. It just means your package comes with residential no.
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According to my previous bill I got waived for my landline calls, but I did not check on the detailed version of the bundle. Probably have to wait for this month bill and check it out.

But can they actually remove it without our notice? Because during the telemarketer call they promised to keep my free calls, isn't legally it's not allowed?

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