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Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_・) ︻デ═一▸ Maxis & Time

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KKW
post Nov 8 2015, 05:01 PM

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Haiz.. My RM20 discount still haven't credited to my account.

I went TM Point twice. The second time I visited TM point, they said the case still processing and just now I saw the case status change to completed but nothing appear to my account. sweat.gif
KKW
post Nov 8 2015, 08:20 PM

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QUOTE(MyPIA @ Nov 8 2015, 07:25 PM)
Router username and password is printed on the manual with the Residential Gateway

or you can try admin as username and no password (depends on router to router basis)
Just wait a while it will auto update, happened to couple of my customers they updated late at night after the status was completed  icon_rolleyes.gif
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Hopefully they will update it...

Anyway, thanks for the info smile.gif
KKW
post Nov 26 2015, 04:19 PM

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Did anyone receive this month unifi bill yet?

This post has been edited by KKW: Nov 26 2015, 04:19 PM
KKW
post Nov 26 2015, 04:53 PM

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QUOTE(fruitie @ Nov 26 2015, 04:43 PM)
I have received and paid. biggrin.gif
Pro-rated for me. biggrin.gif
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Lol.. At OCC my account show outstanding of RM7xx doh.gif

I clear all my bill every month, I scare dunno what funny charges again.

Before this I been charged for early termination for HyppTV because I change from Jambo pack to Ruby pack but according to the TM point staff said this is not consider downgrade and they waived the charges.

KKW
post Nov 26 2015, 06:11 PM

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QUOTE(fruitie @ Nov 26 2015, 04:59 PM)
You still cannot view bill?
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Nope. My bill still haven't update sweat.gif

The amount over the credit limit and I worry they barred my line doh.gif
KKW
post Nov 26 2015, 11:41 PM

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One more time they charge me early termination fee doh.gif

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KKW
post Nov 27 2015, 10:58 AM

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QUOTE(Zi-Tech @ Nov 27 2015, 12:00 AM)
complaint2.... that the way....
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QUOTE(iguana_dude_619 @ Nov 27 2015, 08:47 AM)
report2. go report them or go to TMPoint.
no use calling 100. they are hopeless about this stuff  yawn.gif
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I have been complaint since the SKMM report.

The person who handle my case also notice there is unusual charges on my account.

Now waiting the officer to call back smile.gif

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