Hi all,

I am very new to this Unifi "technology".

Just signed up to migrate from Streamyx 8Mbps package to Unifi Advance Plan.

I got few questions wish someone can help:

• The people said my Streamyx will be unsubscribed for Unifi to get activate, but I forgot to ask how many days I will be left with no Internet before the new one get installed? (As this is school holiday, no Internet will be like end of the world for the children )
  
• Currently using Linksys E4200 router with DD-WRT firmware, can I use this with Unifi?
  
• I read somewhere (such as this guide) showing HyppTV setup using LAN cable? I thought HyppTV using wireless like what my current setup that came with Streamyx 8M package.
  
• Like what was described in this post, does setting up VLAN is a must for Unifi?

Many thanks in advanced.

Wow...! Wow...!
Thank you for your warning, luckily you tell me this...
Looks like I will have to call or visit TM to check on my Streamyx account status once I got Unifi up and running.

Good idea, I don't know if I can do this in my case as I stay in condo, and I assume I will have to use that single copper phone line for either Unifi or Streamyx? Anyway, I will try to call the guy I signed up with him to check this out.

Many thanks!

This post has been edited by G K Lai: Dec 11 2015, 03:51 PM

As you mentioned above, you stay in high rise building, so do I...
Is your Unifi running to your unit on the same copper phone line or a separate cable?

Good advise, thank you and I really appreciates it.

I don't have the guy's contact number right now, will call him tonight and tell him let me terminate Streamyx at TM Point by myself.

Oh I see.... learned something new, thanks!

This is what I'm trying to say earlier.

Do we need to terminate Streamyx before Unifi able to activate on the same copper phone line.

Oh....

I am thinking if I should cancel the application and visit TM Point to request for migrate/upgrade to Unifi instead?

I am still waiting for my Unifi to install, and currently still with Streamyx 8Mbps.
Me too, occasionally have certain YouTube video not loading at all, no matter how many refresh... even changed to 144p and it just won't load...

I am using Firefox as my primary browser, whenever some video not loading, I copy the URL and paste it into Google Chrome or IE and the video play...

Maybe mine was different case, but just to share my experience so that others can try their luck.

Hi all,

There were a few agents put up their banner and table (stated Unifi is here) outside our apartment's guardhouse, and one next to guardhouse (inside the apartment compound) and even one in the elevator lobby area. So I signed up ADV30 on 10th December. Until now, I haven't receive a single call from the agent or from TM. I called the agent but he did not answer the phone.

Today I walked into TM Point, let them help check my application status, but the lady can't see a single trace about my application. Then she checked her computer for Unifi coverage and she didn't see my apartment's building name, but I doubt if their list of coverage are up to date? She also called the agent but he didn't answer phone call.

Then she suggest me to fill up a new application form and she would submit for me and will let me know for any update. At least she's far more helpful than the agent that I signed up with.

What I wish to know are:
Is that possible the agents got the first hand news of future coverage here very soon, so they set up a few posts to grab some future customers in advanced even before our building are ready for Unifi?

Anyone here can suggest a better way to deal with this situation?

Many thanks in advanced!

Oh I see... looks like my only option is to wait till TM call me and I don't even know when...
Thank you cherroy !

Did you use any ad blocking plugin such as Adblock Plus or something? Maybe temporary disable it and restart your browser then try again?