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 Mobile Data - Public IP issue

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TSskymade
post Oct 30 2015, 10:42 AM, updated 11y ago

Casual
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Junior Member
303 posts

Joined: Jan 2003
From: Cheras


Dear Maxis,

My acct no: 822289153.

I registered for mobile data with Public IP weeks ago.
Recently, I notice that my mobile data will switch from Public IP (113.x.x.x) to Maxis's Private IP (10.x.x.x), for unknown reason.

I called Customer Service and he asked me to change the "Network Mode" from "LTE/WCDMA/GSM" to "WCDMA".
Well, I could get Public IP with this workaround. But after I change back to "LTE", the IP stay as Public IP but it will switch to Private IP again after a period of time.

I wouldn't consider this as a solution, as I only get a 3G speed when in WCDMA mode.

You soonest reply is much appreciated. Thank You.

 

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