http://www.touchngo.com.my/CMS/Personal/Pr...-n-Go-Card-FAQ/Better go get your refund back ASAP.
Will there be a fee when a card is deactivated?
Once a card is deactivated, an DORMANT FEE of RM5.30 will be imposed immediately and deducted from the deposit or unutilised card balance.
In the event of a deactivated card continues to remain inactive, RM5.30 will be charged and deducted from the said deposit or unutilised card balance once every six (6) months.
We will stop charging maintenance fee when the card is reactivated, returned for refund or until the deposit and card balance are depleted.
Why TNGSB imposes a deactivation fee and maintenance fee?
The deactivation and maintenance fees are to cover system maintenance and administration cost.
Why TNGSB imposes a maintenance fee once every six months?
This is to urge customers to quickly visit our counter to claim the unutilised card balance (subject to the terms & conditions).
Thanks. Need to find a toll for refund then.