I stupidly reloaded RM800 using my PBB WMC at Jaya Grocer Verve today to qualify for PBB 10% WMC cashback and 5% campaign cashback. Felt very happy after that. BUT, when I checked my online portal, I realised I reloaded an old card and my last transaction was in Dec 2015, which technically means my card is dormant!! However, it's still marked as active on the online portal. I quickly went to TNG FB page and saw a big sign saying not to reload dormant cards and so I called CS in a terrible panic.

CS was quite helpful but couldn't give me a solution. She said system marked the card as active, but it should be dormant.. But perhaps system is not updated. She said not to perform any other transactions at all because it may trigger the card to be dormant, so the best thing to do is quickly go to hub for resolution.

Has anyone here had any similar problems? I feel so stupid getting my money stuck.

Yes for those generic 1% card like ocbc titanium, and etc.

Would like to check if anyone try reloading using credot card @ Evolve Mall Ara Damansara?

Just done TnG reload via credit card at Jaya Grocer in Evolve Concept Mall.

Why don't transfer the credit to others active TnG card?

any reason you guys want to cancel the card ? i normally leave it to expired, with < rm0.10 balance.

My Watson TnG card has issue date of 02/14, but I am able to use it at retail, i.e. foodcourt.

to clarify further, replacement need not to pay any single sen ? we need to pay rm10 for a new card. for those expired card, can request for replacement with no payment needed ?

Just realise the existence of this thread. Really a good thread. 
Is the info on the 1st post still valid right? I see it is written there "Updated 4 days ago"

By the way, how many % rebate we get from the TnG itself when we reload with cc?

I called jg online cs, they checked and called me back to confirm jg pearl suria is providing tng reload service. I will check it out tonight.

Update: reload at JG Pearl Suria

you should see the cb on 1st Jan dy.

check the transaction history again or the statement.

Hi All - May I ask if anyone successfully top up touch and go at Petronas and get rebate 8% weekend with Maybank Petronas Ikhwan Card.

what do you mean by this ? how to?

post no 2 in this thread got something to do with the credit card benefits... i am highlighting it so that maybe the cc users should take note on it?

Is Jaya Grocer at Cheras Central Mall accept cc to reload TnG?

Can I ask if there's certain Petronas can reload using credit card. I tried with a Petronas near Selayang but it say can reload only with cash. If there is a list, can anyone share?

Giant @ Bayan Lepas, Penang · Giant vouchers: 20161106

Hi all, it seems like for those reload using epay services, we are not allowed to use CC. If we want to reload TnG in Giant, is it that we should buy the voucher, then we reload our TnG using their vouchers??

Thx for reminding... I was just glad to notice that there are so many merchants that accept CC for TnG reload...

isit Jaya Grocer has service charge too?

Opps.....i too long never been there already. 
What is this 20160513 means? GPS location?

top up touch n go at jaya grocer the gardens mid valley with m2card amex...
should be able to get 5% weekend rebate + 5x points rite?