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 Fundsupermart Singapore, Let's have a separate thread

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hurtedheart
post Sep 8 2017, 12:30 AM

On my way
****
Junior Member
663 posts

Joined: Feb 2009
QUOTE(Ramjade @ Sep 7 2017, 10:24 PM)
No good phone for KYC. Wait I get a good phone first. Phone camera is VGA only.
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OT a while: this moneymatch can only be used by downloading their app? I have registered but unable to login when I'm accessing via desktop, it just hang on the same page when I login. And what does KYC stands for? Thanks
hurtedheart
post Sep 8 2017, 12:50 AM

On my way
****
Junior Member
663 posts

Joined: Feb 2009
QUOTE(Ramjade @ Sep 8 2017, 12:33 AM)
I think first time login via app. 2nd time onwards can be from desktop. You need to login via phone for first time to verify your identity. KYC is know your customer (a requirement by central banks everywhere to prevent money laundering).

I am actually impressed with them that they reply emails quickly. Something not really seen in Malaysia.
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I beg your pardon, why do you need a good phone for KYC? When I register online, info needed are like name, address, dob, phone number, employer name and address, salary etc, need a good phone for these?

I don't seem able to download the app on an iPhone. I am also impressed with your quick reply at this wee hour smile.gif
hurtedheart
post Sep 8 2017, 01:10 AM

On my way
****
Junior Member
663 posts

Joined: Feb 2009
QUOTE(Ramjade @ Sep 8 2017, 12:56 AM)
We will require pictures of your IC for via the app and would need you to schedule for a video conference E-KYC call for verification. (taken from their email reply)
And my phone only have VGA camera  sad.gif

No iphone app yet. I am still awake.  biggrin.gif
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Hehe, after replying you, I just want to reconfirm my statement that I can't get the app on iPhone (tried last week after reading your post in other thread). Just now, I tried search on AppStore and to my surprise it's available for download! I have downloaded it, the verification can be online as you mentioned or offline @ their representative will contact you for a date n time for verification at their office.
hurtedheart
post Sep 8 2017, 01:17 AM

On my way
****
Junior Member
663 posts

Joined: Feb 2009
QUOTE(Ramjade @ Sep 8 2017, 01:12 AM)
They told me make an appointment with them so that they can arrange a video conference or something like that. Better double check with them. Don't simply download.
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Err.. downloaded. Anyway, I selected offline verification & was informed via SMS and email that I will Be contacted within one working day. Will see how it goes..

 

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