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Unifi UniFi ADVANCE PLAN 30M T&C (just upgrade), T&C discussion

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JayChouYEE
post Oct 27 2015, 10:21 PM

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737 posts

Joined: Dec 2009
QUOTE(kkml @ Oct 27 2015, 10:02 PM)
My Current Unifi Plan : VIP10
Monthly Bill : RM179 (Promotion rebate RM20)

There are not much problem since i enjoy my VIP 10.
but recently i just notice a new advance plan.
TM is now offering faster 30Mbps and 50Mbps Unifi options for residential use at selected locations.

So i call up my best friends that work at TM to understand all T&C of this Advance plan 30Mbps, since it just sama sama price with my current plan. So It is worth for me to upgrade . Before that normally, i will call up my TM friends to ensure all the T&C before apply if not kena buta buta........

As spoken on the phone, If i upgrade to 30M from vip10

1. I will be charge RM199, I will not entitle enjoy RM179 . (Confirm because in TM system they cannot find RM179 options for exciting customer. RM179 only for new Customer.

(So TM treat their loyal customer like that  doh.gif  doh.gif  doh.gif )

2. So i story up to my friends that i saw some story on forum/fb that some existing customer make complaint to TM and they will get RM179 instead of RM199, my friends reply me that this is fake info mean every month you need to pay RM199 if you upgrade from vip 10.

T&C if upgrade from VIP10 :

1. 2 year new contract (renew)
2. RM199 for exciting customer (upgrade) Exclusive GST 6% ~
3. RM179 for new customer (you can cut your unifi and re-apply) Exclusive GST 6% ~
4. No unlimited Free calls to TM fixed Lines nationwide
5. Free 600 Minutes calls only IF you add-ons Voice Pack RM20/month (199+20) Exclusive GST 6% ~
6. UniFI 50 (RM199+50=RM249) Exclusive GST 6% ~ (+20 Voice pack if u wan 600 min)
7. exciting customer upgrade from vip10 you wont get any startup equipment from TM (router/modem/Dect pH)

additional info :
1. area to apply, if you are exciting customer of Unifi, you sure can enjoy this plan.
2.condo only support 30m / landed house can up to 50m
3. TM going to announcement New vip 5/10/20 with new pricing, but exciting customer will remain the same Price**
4. TM going to promote their 100M very soon

Prons:
good thing is Unifi 30 or 50 speed really really damm fast after i tested on my friends house that 1G file download in 10min.

Conclusion:
Temporary I will not upgrade my VIP10 Plan.  yawn.gif  yawn.gif
I receive the source info that TM going to re-adjust (cheaper) the price VIP5/10/15 but exciting customer will remain the same, that really make me angry if the INFO is correct. So TM treat their loyal customer like this???? so unfair that we always support their business.

P/s :
Info might wrong ××××  wink.gif  wink.gif  wink.gif
sorry for broken english
correct me if mistake
feel free to discuss

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I don't know where you get the info,but can confirm that you will get 179 for 30mbps.
And you can directly upgrade from the VIP 10 package.
I am a user upgrade from VIP 20.Done all the thing at tmpoint.
No need terminate any plan.
JayChouYEE
post Oct 27 2015, 11:34 PM

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Senior Member
737 posts

Joined: Dec 2009
QUOTE(kkml @ Oct 27 2015, 10:36 PM)
Thanks for the info. if can please check with your 1st month bill or 2nd month bill
when you apply, your unifi contract end?
*
No yet but I don't think will have the problem because I confirm everything with the tmpoint staff before upgrade.
My occ also show 20 special rebate.
For my opinion lah,i think either your friends cant do the offer or he want earn the commission form your 30mbps application.
JayChouYEE
post Oct 27 2015, 11:35 PM

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Senior Member
737 posts

Joined: Dec 2009
QUOTE(kkml @ Oct 27 2015, 11:16 PM)
This Bundle report helps alot. thanks

you Unifi contract is end when upgrade? i mean old VIP.
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I never end my contract because everytime the tm marketing team will call me ask me upgrade the package and renew the 2 year contract.

 

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