why don't want to change ?
dust & pollen filter aka element filter (as in honda's invoice) filters out the dust particles that enter your car through the aircond, no good for you if keep using the, unless you like to breath in polluted air la
if you know what you're doing, it take less than 15mins to change it, it's located behind the glove box / drawer

Is it after parking in the sun? It's the plastic expanded in heat and flexing when driving and braking...

call hip, get them to tow your car to sc, then sc can change it for you, without the letter and no charges,
you've missed out on that
etiqa is one of HIP panels, mine switched to etiqa during the first renew,
HIP guarantees full insured amount paid upon total lost or theft
read here

Hi i am surveying to buy honda city.. struggling in choosing between s+ and e.. is e is worth to get by paying extra 5k ? thanks