QUOTE(alesi616 @ Mar 29 2016, 02:49 PM)
Nowadays I feel disappointed with the service professionalism of the SC. My case is KAH MXTOR sg Pinang service center.
1. Normally when the car is built from factory, they normally inflate tire pressure it to 280 KPa. During my first 1000km checking, they suppose to check my to make sure it is 210/220 KPa. In fact they did not check it, I realize it was still 280KPa a few weeks later, and have to release the air myself in petrol station. (It is not fun to drive with over-inflated 280 KPa as the ride is bloody stiff!)
2. During my 10000km, they do wheel balancing+rotation+alignment. After 2 weeks when I go petrol station pump air, I realize all the wheel pressures is less than the standard 210/220 KPa (some tyre just 170 180 KPa!!). They suppose to inflate it to 210/220KPa before proceed with wheel balancing and alignment works. Obviously they didn't bother to check the tyre pressure, AGAIN.
SO SO disappointed with the so-called PROFESSIONAL service center work from them, a lot outside workshop is more PRO than them, and yet the service charge is cheaper! (they charge me rm63 for wheel balancing+rotation+alignment)
If we still have to re-check the tyre pressure, coolant level, engine oil level after coming back from service center? What for buy new car? Service center should give us peace of mind, not more headache checking this and that !
same as mine, bought from kah motor sg pinang, that time my tyres were 300+ kPa, and noticed after told by my dad that I should check my tyre pressure..
for your case 2, i didnt service my car there but in Chai leng park, as i stay near there. During 10k service, they got check the air pressure, although i didnt do wheel balancing and so on. I observe from beside and i notice the guy incharged check the coolent level, the engine oil cap, wiper water supply for several times, and he helps to fill up coolent and wiper water as well. The service center in chai leng park, doesnt ask you to do this and that during service, the only thing they ask to add is engine cleaner/treatment , and i opted not to add.