My Internet connection goes off, 10MBPS Fiber package
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 Oct 21 2015, 09:57 AM, updated 11y ago
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#1
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Junior Member
9 posts Joined: May 2015 
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This morning 12:00am I faced this problem. At first my connection the wifi lost on my phone then it redirect me back to modem gateway user interface.
I noticed that the status is [IDLEDisconnect] and a connect button at there. I keep pressing the connect button and seem like keep on going back to IDLEdisonnect. |
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Oct 21 2015, 10:43 AM
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#2
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(skeds1231 @ Oct 21 2015, 09:57 AM) This morning 12:00am I faced this problem. At first my connection the wifi lost on my phone then it redirect me back to modem gateway user interface. Hi, I noticed that the status is [IDLEDisconnect] and a connect button at there. I keep pressing the connect button and seem like keep on going back to IDLEdisonnect.  May we know if issue still persists now after perform power cycle? If yes, pls PM the below details for further assistance. 1. Name 2. Contact number 3. Modem ID 5. Home Fiber account number. TQ |
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Oct 21 2015, 04:17 PM
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#3
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Junior Member
9 posts Joined: May 2015
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QUOTE(Maxis @ Oct 21 2015, 10:43 AM) Hi, I asked my roommate, the problem seem gone away now.May we know if issue still persists now after perform power cycle? If yes, pls PM the below details for further assistance. 1. Name 2. Contact number 3. Modem ID 5. Home Fiber account number. TQ |
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