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 Maxis high latency.

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TSkoopa
post Oct 19 2015, 10:26 PM, updated 11y ago

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Maxis Latency is not acceptable. 58ms to local server (UNIFI is 7-12ms). 200-300ms to international server.


katavatar
post Oct 20 2015, 12:11 AM

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It's fucking stupid at the moment.

Ping to singapore = 100ms.

Ping to Australia = 250ms+

Ping to Tokyo = 200ms

Ping to US = 220 ms (This I'll accept.)

What the flying fuck Maxis?

Singapore is bloody next door. When I'm using Unifi I'm pinging 30ms, yet on a maxis fiber line I'm pinging 100? What's the deal here?

On Unifi I can ping 120-150 to Tokyo, yet on Maxis fiber I'm getting 200+.

At one point I was actually getting 125 ms to Sydney on maxis fiber but now it's more than doubled.

Unifi is now selling a 30mbps package for RM179 and gives us good pings to most overseas sites, while you guys are still gouging us on price and have some of the most fucked up international routing for an ISP.

At the prices you guys are charging this kind of performance is a joke.


EDIT: Problem seems to be their routing during peak time and just their routing in general. During peak I'm getting 70-100ms unstable to the world of warships server in SG. After 1am it's 35ms steady. I'm getting 170ms to the Australian Diablo 3 servers during offpeak, but 250+ during peak.

With a VPN I'm getting 100ms ping to Tokyo and Sydney and 11ms to SG. Come on maxis, get your shit together. We're paying you RM140+ to have horrible ping during peak time? When we as your users come back from a long day of work only to find that we can't even play games using our maxis fiber connection it feels really fucking terrible.

We shouldn't have to wait till 1am in the morning to get usable ping . This is unacceptable.

This post has been edited by katavatar: Oct 20 2015, 01:44 AM
Lee Hoe Mun
post Oct 20 2015, 10:38 AM

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not even high latency,the internet speed,slow like hell
Maxis
post Oct 20 2015, 11:42 AM

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QUOTE(katavatar @ Oct 20 2015, 12:11 AM)
It's fucking stupid at the moment.

Ping to singapore = 100ms.

Ping to Australia = 250ms+

Ping to Tokyo = 200ms

Ping to US = 220 ms (This I'll accept.)

What the flying fuck Maxis?

Singapore is bloody next door. When I'm using Unifi I'm pinging 30ms, yet on a maxis fiber line I'm pinging 100? What's the deal here?

On Unifi I can ping 120-150 to Tokyo, yet on Maxis fiber I'm getting 200+.

At one point I was actually getting 125 ms to Sydney on maxis fiber but now it's more than doubled.

Unifi is now selling a 30mbps package for RM179 and gives us good pings to most overseas sites, while you guys are still gouging us on price and have some of the most fucked up international routing for an ISP.

At the prices you guys are charging this kind of performance is a joke.
EDIT: Problem seems to be their routing during peak time and just their routing in general. During peak I'm getting 70-100ms unstable to the world of warships server in SG. After 1am it's 35ms steady. I'm getting 170ms to the Australian Diablo 3 servers during offpeak, but 250+ during peak.

With a VPN I'm getting 100ms ping to Tokyo and Sydney and 11ms to SG. Come on maxis, get your shit together. We're paying you RM140+ to have horrible ping during peak time? When we as your users come back from a long day of work only to find that we can't even play games using our maxis fiber connection it feels really fucking terrible.

We shouldn't have to wait till 1am in the morning to get usable ping . This is unacceptable.
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--PMed--

kenaban
post Oct 20 2015, 11:44 AM

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maxis kimak ..
Maxis
post Oct 20 2015, 11:44 AM

Look at all my stars!!
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QUOTE(Lee Hoe Mun @ Oct 20 2015, 10:38 AM)
not even high latency,the internet speed,slow like hell
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--PMed--
alvinf
post Oct 20 2015, 12:53 PM

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QUOTE(katavatar @ Oct 20 2015, 12:11 AM)
It's fucking stupid at the moment.

Ping to singapore = 100ms.

Ping to Australia = 250ms+

Ping to Tokyo = 200ms

Ping to US = 220 ms (This I'll accept.)

What the flying fuck Maxis?

Singapore is bloody next door. When I'm using Unifi I'm pinging 30ms, yet on a maxis fiber line I'm pinging 100? What's the deal here?

On Unifi I can ping 120-150 to Tokyo, yet on Maxis fiber I'm getting 200+.

At one point I was actually getting 125 ms to Sydney on maxis fiber but now it's more than doubled.

Unifi is now selling a 30mbps package for RM179 and gives us good pings to most overseas sites, while you guys are still gouging us on price and have some of the most fucked up international routing for an ISP.

At the prices you guys are charging this kind of performance is a joke.
EDIT: Problem seems to be their routing during peak time and just their routing in general. During peak I'm getting 70-100ms unstable to the world of warships server in SG. After 1am it's 35ms steady. I'm getting 170ms to the Australian Diablo 3 servers during offpeak, but 250+ during peak.

With a VPN I'm getting 100ms ping to Tokyo and Sydney and 11ms to SG. Come on maxis, get your shit together. We're paying you RM140+ to have horrible ping during peak time? When we as your users come back from a long day of work only to find that we can't even play games using our maxis fiber connection it feels really fucking terrible.

We shouldn't have to wait till 1am in the morning to get usable ping . This is unacceptable.
*
Hi I feel you man, we paying so much and yet we get lousy service. Maxis sucks, i'm just waiting to change once my contract over. Come home just to play 1 game and its lagged like shit. We are not even talking about downloading or streaming.
Maxis
post Oct 20 2015, 09:49 PM

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Dear all,

Understand the frustration and uncomfortable experience in online gaming occurred to each and every one of you here cry.gif

At this juncture, we are in the midst of rectifying the issue in related to high latency to online gaming sad.gif

However, there is no tentative timeline can be advised shocking.gif

Your kind patience and humble understanding are appreciated notworthy.gif

Thank you
Lee Hoe Mun
post Oct 21 2015, 12:13 AM

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Dear Maxis,

Do you know that is not even online gaming is lag like hell?The internet speed is like 2mbps or something...At the night is the worst,0.2mbps...

And how many months you have taken zzz
ReitoShion
post Oct 24 2015, 08:38 PM

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Dear maxis,

That's your reply since my report from Jan LMAO.



 

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