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 Hotlink Top up via M2U not credited, Topup via Maybank2U not credited

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TSjoshanne
post Oct 18 2015, 02:23 PM, updated 11y ago

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1 posts

Joined: Oct 2015
Dear Support,

I made a request to convert my maxis postpaid into hotlink on the 15th. Top up to two different numbers with below details immediately via Maybank2U. However, it weren't credited into both the numbers to date. Would you assist please.

Thanks

Transaction #1
Instant Prepaid Top Up
Maxis Hotlink
Mobile No.:012-36XXXXX
Top-up Ref No.:01151015331064 (Bill a/c : 01151015331064)
Bank Ref No: 2718833348

Transaction #2
Instant Prepaid Top Up
Maxis Hotlink
Mobile No.:012-47XXXXX
Top-up Ref No.:01151015210332 (Bill a/c : 01151015210332)
Bank Ref No: 2718829135

This post has been edited by joshanne: Oct 18 2015, 02:47 PM
Maxis
post Oct 18 2015, 05:19 PM

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2,707 posts

Joined: Apr 2015
QUOTE(joshanne @ Oct 18 2015, 02:23 PM)
Dear Support,

I made a request to convert my maxis postpaid into hotlink on the 15th. Top up to two different numbers with below details immediately via Maybank2U. However, it weren't credited into both the numbers to date. Would you assist please.

Thanks

Transaction #1
Instant Prepaid Top Up
Maxis Hotlink
Mobile No.:012-36XXXXX
Top-up Ref No.:01151015331064 (Bill a/c : 01151015331064)
Bank Ref No: 2718833348

Transaction #2
Instant Prepaid Top Up
Maxis Hotlink
Mobile No.:012-47XXXXX
Top-up Ref No.:01151015210332 (Bill a/c : 01151015210332)
Bank Ref No: 2718829135
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