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 DiGi iPhone Discussion Thread | V7 , Discussion on DiGi rates & plans only.

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Eric_C
post Dec 11 2017, 02:39 PM

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Submitted the reservation since 4/12 till now no email/ call update.. wondering is the response is so good..?
Eric_C
post Dec 19 2017, 06:16 PM

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QUOTE(MasBoleh! @ Dec 19 2017, 06:13 PM)
Didn't expect so fast arrive haha. But I actually also anticipated that will arrive by this week haha.
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Wow.. what spec u ordered? 256GB? i reserved at digi store since 4/12 till now no news at all..
Eric_C
post Dec 19 2017, 06:23 PM

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QUOTE(MasBoleh! @ Dec 19 2017, 06:18 PM)
I think for portal is fast, legalaid was right haha
64 only lol. I reserved at BB since 7/12 , also no news. Then, I purchased through portal last saturday, now the phone has arrived.
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Haha.. sigh.. i tried to place booking on 256gb at the portal but failed. It changed to SOLD OUT when i select space grey 256gb..
Eric_C
post Dec 19 2017, 06:33 PM

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QUOTE(MasBoleh! @ Dec 19 2017, 06:32 PM)
When you tried that? I noticed since yesterday, the portal is rather busy
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I just tried 5 mins ago.. haha! no luck
Eric_C
post Dec 20 2017, 12:28 PM

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QUOTE(dikae @ Dec 19 2017, 10:24 PM)
I think even telcos restock outlets have ready stocks now...not sure about digi but maxis yes a few outlets have 256 and no longer give me that  unsure.gif look anymore when I ask about 256...
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Maxis plan is too much for me as I don’t use much data since office n home are equipped with unifi. I may consider for celcom if there is ready stocks in any outlet. For such expensive items still not prefer for online lol.. as u know anything can happen in bolehland.. just to minimize the possibility of shitty issues which may happen..
Eric_C
post Dec 20 2017, 12:42 PM

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QUOTE(realitec @ Dec 20 2017, 12:40 PM)
If you are not using so much internet, better go with Digi, 78 +GST plan. Celcom minimum monthly commitment is 98 + GST
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Yea.. but can’t find any stocks in any retail so far.. sad
Eric_C
post Dec 27 2017, 12:32 PM

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Any stocks update for 256gb space grey in Klang Valley area? still no updates/ call from digi reserved since 4/12.. LOL
Eric_C
post Dec 27 2017, 02:40 PM

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QUOTE(dikae @ Dec 27 2017, 01:04 PM)
wow 3 weeks already.... suggest u go to random outlets to check on availability, u might get one today .. biggrin.gif
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Haha.. i am so curious how true iphone x so demanding LOL.. or probably the people not bothering to call back the customer even when there is stocks available.
Eric_C
post Dec 27 2017, 02:59 PM

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QUOTE(dikae @ Dec 27 2017, 02:45 PM)
that could be the reason la....u know how people these days work right.. doh.gif have to be proactive in everything otherwise forever wont get what we want..
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Haha..! will try my luck later. Otherwise wait for the price drop next year biggrin.gif Rumors saying that will have price drop next year.. not sure how true is that hmm.gif
Eric_C
post Jan 4 2018, 09:47 AM

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QUOTE(maserati @ Jan 3 2018, 10:17 PM)
Wow tried my luck at 3 Digi stores these couple of days for the 256gb iPhone x and not one single positive experience.

1) 1U - only 64gb in stock. For such a big mall, I'd expect your branch there to be better stocked for potentially bigger customer demands. I asked them about Digi's accessories offer but they said no offers available at the moment. Digi's website was advertising stuff like 2 x Targus lightning cables for RM65, muvit cases & accessories for 30% off, etc. Oh well.

2) Gardens - Staff there couldn't really be bothered. No sense of customer service at all. Their stupid system of asking their staff for a queue number SMS just doesn't work. And apparently you can only ask one of their staff for this SMS. Which staff to ask for one? Well you'll have to try your luck and get one of their other staff to tell you. When you do manage to speak to someone, don't expect them to be friendly or polite.

To top it off, I had to find the instructions to get someone to talk to me on a sign in the middle of their wall, sandwiched between all their other advertisements and merchandise. Today's a weekday. Imagine going there on weekends. My advice, just don't.

3) BSC - I got my last two contract phones from Digi at this branch. Absolutely best customer experience among all their branches and employees there have always been friendly, accurate and helpful. I left Gardens and reached BSC at 8.50. Reached the Digi store at 9 to see the staff leaving the shop and locking up. Goodness, even the celcom branch next to them was still open!!! Can't blame them though, Google seems to tell me their official closing time is at 9. Just disappointing to see them close so much earlier than everyone else and in a mall at that.

Guess Digi is helping me save money. They're telling me the ipx is not for me haha. Even their website has gone down for hours now. Not that it has been any stable at all on other days.

Digi, Digi. Going from bad to worse to complete shit. Apa la nak jadi.

/rant
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i got the same experience exactly like what u have described for the Gardens branch and other branches as well. I done the reservation since 4/12 and no one bother to follow up with me even a simple sms or email until i go back to the branch which i have done the reservation previously to ask again. Guess what.. the customer service just telling me there is no any stock at any Digi branch until 2018 (I visited during the last week of Dec17). On the SAME DAY, i went to Bukit Bintang branch to try my luck again, THERE IS PLENTY OF STOCKS! And i got it ON THE SAME DAY which that earlier customer service lady told me NO ANY STOCK AVAILABLE at ANY OF THE BRANCH. Give all the digi staff a good claps and Kudos rclxms.gif rclxms.gif Digi will be only getting worst with all this kind of staff thumbup.gif
Eric_C
post Jan 5 2018, 09:16 AM

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QUOTE(dikae @ Jan 4 2018, 10:51 PM)
lol hopeless digi, just walk in to the stores as u might get a shock they have a lot of ready stocks for u...damn a month and still no news...did u reserve for 64 or 256?
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Yea, Their reservation is a joke. No point for doing reservation

 

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