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Pre-order Problem on Maxis website
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TSwalaoyeh
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 Oct 13 2015, 05:01 PM, updated 11y ago
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Getting Started
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I do believe Maxis is the best telco in Malaysia, and hope the customer service too, last week Saturday I have place my order for 6s plus, but after I confirm the payment, it shows error, I have checked with my bank and it charge to my credit card but the order is under the pending status. So I have lodge a cases on Saturday and the person in charge promised to update me within 3 days, but until now I still haven't get any feedback on this. Kindly check for my cases C16901974
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Maxis
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Oct 13 2015, 05:24 PM
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QUOTE(walaoyeh @ Oct 13 2015, 05:01 PM) I do believe Maxis is the best telco in Malaysia, and hope the customer service too, last week Saturday I have place my order for 6s plus, but after I confirm the payment, it shows error, I have checked with my bank and it charge to my credit card but the order is under the pending status. So I have lodge a cases on Saturday and the person in charge promised to update me within 3 days, but until now I still haven't get any feedback on this. Kindly check for my cases C16901974 Hi, Sorry for the inconvenience. We will update your feedback at the case & expedite your issue. Thank you |
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