Err .. got a hint for u "Xbox is Official in SG" and "SG is a small island" .. go figure 

Oh yuck, Last Samurai only? That Tier 2 title, not exactly reference material to showcase HD-DVD capabilities.

Already asked PA to declare it as such, but these folks dont listen.

New update, i was talking in angry tone to the Fedex personnel just now, pity him he doesnt know what's coming at him, but i need to make my point clear. I was interrupting every single explanation he was giving about the item being transferred back to KLIA for inspection, and i asked him what are my guarantees that this further inspection would not fcuk up the Drive and i end up getting a heavy doorstopper. I asked them what their policy is against product mishandling, and if insurance covers this scenario where customs have their way with opening other people's packages sesuka hati. I was furious when he told me it was not covered or insured at all when it comes to this, and screamed to him that if i end up getting a messed up Drive, somebody will have to pay. He put me on hold when he called his supervisor to the line, and iasked him what was declared on the invoice outside the box. True enough, "Xbox 360 HD DVD Player !" Thanks a lot Play-Asia!

Knowing the customs and how the operate, i knew this is not going anywhere, and asking them to reinspect the item again for the 100% release check is going to mean risking the Drive being mishandled by idiotic customs officers, and increase the chance of them fcuking it up. So i demanded them to recall the Fedex van to double back and send the item straight to my place, and i will pay for the duty, which amounts to RM79, but with conditions. I told them straight in their faces, that if i see any signs of the item molested or mishandled in any way, any cutter marks or scissormarks that indicated the packaging has been opened, i am not accepting it, and i demand a refund. They agreed, whether this is just to get my screaming angry voice out of the phone or they will honor it remains to be seen, but as long as i refuse to accept the shipment, it will either be shipped back to Play-Asia, or in the case of damaged goods, insurance will cover the cost of the item, and Fedex will have to reimburse me with the total amount of the item.

Dont fcuk with me, i know my rights. Idiotic moron customs be damned.

I have more than a fair share with dealing with them during my toy collecting days, so please dont think im posting this out of spite. Or maybe you are posting your  post out of spite of me and whatever i say because of your past spat with me?  

Sure, i've asked nicely before, and by asking nicely here, they also "nicely" ask for money under the table.   Sorry, i dont have cable or contact with bigger brothers higher up, nor do i approve using this dirty trick to get my packages released. This is how corruption starts in the first place.

I've seen how these guys work and how to get "past their check" with money under the table. With work ethics like that, i find it hard to believe that they work their job with dedication. And dont get me on how they treat packages at their inspection centers. I've seen boxes crushed and items thrown about at will, right infront of the owner collecting these packages, and the owners can only sit there and watch/cringe in horror.

Nopes, after "make a fuss like it's the end of the world" lah , i got off the hook.
See above post. It pays (or in this case, i dont have to ) to b1tch about things you're entitled for. "Fussing like it's the end of the world" FTW!