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> Lousy service by 11street

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dvinez
post Oct 8 2015, 05:50 PM

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QUOTE(munky @ Oct 8 2015, 05:21 PM)
lelong > all (most of the time)
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most of time yes, lelong still the best in malaysia
the delivery time is stated more precisely and usually met
else just give seller a !@#$ non removable bad rate
help desk much more responsive compared to competitor

11street service is lacking to both buyer and seller
they only interested to earn commission, for dispute they handle it really really bad

they dont allow private message function between seller and buyer, at the same time they have no interest in being a medium for both


dvinez
post Oct 8 2015, 06:03 PM

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QUOTE(soulseeker6187 @ Oct 8 2015, 05:53 PM)
+1 lelong still the best.

but i prefer lazada because voucher and offer C.O.D which i prefer to avoid scam.
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lazada COD option is indeed worthy to praise


QUOTE(shinkawa @ Oct 8 2015, 05:55 PM)
seller problem,

sometime their stock finish but forgot update in 11th street inventory.
Then they rush shipment from China again.

Actually, Vendor should inform customer service and the management so that they can contact customer and tell them the situation.
If customer cannot wait, Customer service will help to cancel the order.
so is vendor fault for diam diam
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like in lazada the delivery time frame is long, some seller no ready stock pun
what a loophole, it should be pre-order if local delivery take more than 3 days after sent

buyer should get better deal if pre-order, or at least state it clear

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